Summary
Work History
Education
Skills
Internship
Academic Projects
Timeline
SoftwareEngineer
Aravind Rahul Mortha

Aravind Rahul Mortha

St. James,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.

Work History

Service Station Attendant

Vibe Petroleum
Bassendean, WA
08.2020 - Current
  • Rotated merchandise and displays to feature new products and promotions.
    Maintained positive customer relations by addressing problems head-on and implementing
    successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Supervised site investigations, reported issues and escalated those that required further assistance.

LTA

Edith Cowan University
Joondalup, WA
03.2020 - 08.2020
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Installed technical hardware and software in deskside support environment.
  • Gathered, organized and distributed technical documentation.
  • Reviewed system and network performance to make proactive adjustments based on established IT policies.
  • Responded to queries on phone, via email or through IT ticketing system.

Desktop Support Engineer

Kensium Solutions
Hyderabad, Telangana
06.2018 - 02.2019
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Configured hardware, devices and software to set up work stations for employees.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with
    user to achieve customer satisfaction.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Responded to support requests from end users and patiently walked individuals through basic
    troubleshooting tasks.
  • Provided authorized users with technical support and advice regarding proper use and
    functionality of equipment.

Education

Master of Science - Cyber Security

Edith Cowan University
Perth, WA
07.2019 - 02.2022

Bachelor of Technology - Computer Science And Engineering

Sri Krishnadevaraya University
Anatapur
06.2013 - 05.2017

Skills

  • Technical troubleshooting
  • Desktop support
  • Customer service expert
  • Technical issues analysis
  • Networking
  • Hardware and software installation
  • Technical Support
  • Programming Languages: Java, HTML, Python

Internship

Organization: KENSIUM SOLUTIONS PVT LIMITED, Hyderabad, TS, India Jan 18 - Feb 19

Responsibility:

  • Reengineered company’s systems setup, and ensured all software licenses are updated and aligned with organizational standards and strategic business plan
  • Standardized job tasks and trained junior team members on industry best practices and standards.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Monitored networks and network devices to resolve technical problems quickly.

Organization: Tectoro ,Hyderabad, TS, India Aug 16 - Oct 16

Project:

Developed an application named giggles during internship.

Academic Projects

Bachelor of Computer Science and Engineering, SKUCET, Antapuram, India

Project: Smart Health Consultancy App.

Smart Health Consultancy App has been developed with the core objective of using advanced technology for Common People and to provide flexibility in managing health of patient by interacting with doctor. To eliminate person dependency in availing information. Centralized and Accurate data available in the application and can be accessed anytime, anywhere. To generate ONLINE customized management service to people.

Role:

  • To select the essential resources required for the project.
  • To prepare detailed reports concerning project specifications and activities.
  • To design the mapping, interface, data base, networking to the application.
  • To use JIRA as a project tracking tool/Defect tracking/Test case Management tool.
  • To test the application and rectifying the errors.

Bachelor of Computer Science and Engineering, SKUCET, Antapuram, India

Project: Secure Auditing and Deduplicating Data in Cloud.

Secure Auditing and Deduplicating Data in Cloud has been developed with the core objective of using advanced technology for storage and to provide flexibility in managing data of user . To eliminate person dependency in availing information. Specifically, aiming at achieving both data integrity and deduplication in cloud. SecCloud introduces an auditing entity with a maintenance of a MapReduce cloud, which helps clients generate data tags before uploading as well as audit the integrity of data having been stored in cloud. Centralized and Accurate data available in the application and can be accessed anytime, anywhere. To generate ONLINE customized management in cloud.

Role:

  • To prepare detailed proposal, presentation and documentation of the project.
  • To learn required coding language for the project.
  • To develop a database using SQL/PLSQL, DB2.
  • To run various test on the application interface and rectifying the error code.
  • To manage the project work effectively.

Master of Science Cyber Security, Edith Cowan University, Joondalup, Australia

Project: Create a Website for ACFE Perth chapter

The Association of certified fraud examiners (ACFE) is the world’s largest anti-fraud group with over 75,000 members worldwide. The Certified Fraud Examiner credential is recognized globally as proof of excellence in fraud prevention, detection, and investigation. The WA chapter of ACFE has been created to extend and enhance fraud awareness among like minded professionals. The current ACFE board is going to create greater awareness of the association. Thus, for their current and prospective members, a need to develop professional looking website is essential, resulting in a progressive brand and better perception of the organization.

It is the aim of this project then, to further create a website that imitates a proficient style and emerging brand. Various design, integration, and security issues in current ACFE Perth website will be addressed. In doing so, the overall requirements of new ACFE Perth website will be analyzed. Ultimately, the outcome of the project would be a valuable foundation for designing a website that signifies a professional approach and promising brand name in conjunction with decent security within the constraints of ACFE Perth.

Role:

  • Possess sound knowledge on website designing tools, plugins, database management, interface architecture and required information on the project.
  • Played an important role in 4 members of team with respect to Team handling, Guidance, Knowledge Transfer and Management activities.
  • Coordinated with ACFE team to resolve issues related to build website, data, defects.
  • Effectively identified the defects and managed the overall Test/Defect Managements Cycle.
  • Worked effectively in WordPress, WordPress plugins, Divi Plugin, SSL, Jira.
  • Assigned responsibilities of identifying unexpected issues after the integration of new modules in the design.
  • Performed responsibilities of developing modules related to design, executing End-to-End testing each module, components, and sub system of website.


Timeline

Service Station Attendant

Vibe Petroleum
08.2020 - Current

LTA

Edith Cowan University
03.2020 - 08.2020

Master of Science - Cyber Security

Edith Cowan University
07.2019 - 02.2022

Desktop Support Engineer

Kensium Solutions
06.2018 - 02.2019

Bachelor of Technology - Computer Science And Engineering

Sri Krishnadevaraya University
06.2013 - 05.2017
Aravind Rahul Mortha