ARCELI ALCANTARA

• Processing correspondence, emails, telephone calls, and ensuring all matters are dealt with in a timely manner.
• Managing diaries.
• Preparing and producing the weekly Parish newsletter.
• Maintaining documentation and record keeping of Baptisms, Confirmations, Marriages and Funerals on PADRE.
• Meeting and greeting of visitors in a friendly and timely manner.
• Assistance with enquiries regarding Weddings, Baptisms, Funerals and other Sacraments.
• Managing stationary supplies and ensuring office and Church (Liturgical) equipment/stock is always in good working order and available.
• Liaising with service providers for repairs and maintenance of Parish facilities including tradespersons, cleaners and other suppliers/contractors to the Parish.
• Participation at Parish team meetings as required.
• Attend training as required.
• Recording planned giving donations (envelopes) in PADRE as required.
• When required record all sacraments and funerals as required by the church’s laws in appropriate parish books and the PADRE web-based program.
• Created and distributed documents, such as agendas and meeting minutes.

• Maintained positive work ethics and commitment by providing excellent and efficient service to the client.
• Attaining customer satisfaction in every task.
• Managing pressure in administrative tasks with accuracy.
• Setting appointments and meetings.
• Transcribe with accuracy.
• Managed executive calendars and travel bookings.
• Preparing expenses for reimbursement.
• Managing client social media for timely update.

• Utilizing the Abu Dhabi Municipality System/Smart Hub to generate legally compliant Thawteeq contracts for both residential and commercial properties.
• Verifying, recording, and reconciling receipts to safeguard revenue, promptly addressing any discrepancies that arise
• Providing comprehensive monthly reports detailing revenue streams, ensuring transparency and accountability.
• Maintaining accurate records of receivables to facilitate smooth year-end audits, ensuring compliance with financial regulations.
• Employing the Bank RCD Machine for efficient banking processes, ensuring accuracy and reliability in financial transactions.
• Engaging with customers regarding overdue renewals, payments, and cancellations, fostering positive relationships and addressing concerns promptly.
• Conducting regular reconciliations of bank, supplier, and intercompany accounts to ensure accuracy and identify any discrepancies in a timely manner.
• Posting advertisements on social media platforms such as BAYUT and Property Finder to attract potential tenants or buyers, maximizing property exposure and rental/sales opportunities.
• Processing payments for received invoices promptly, ensuring vendors are paid on time and maintaining positive relationships.
• Maintaining staff files and assisting with other HR-related tasks as needed, ensuring compliance with employment regulations and facilitating smooth HR operations.
• Handling various administrative and clerical tasks to support day-to-day operations, maintaining organized records and efficient workflows.
• Promptly reporting any issues or concerns to the manager or owner, facilitating timely resolution and maintaining operational efficiency.

• Ensure that all Thawteeq contracts for tenants are thoroughly checked for compliance with legal and regulatory standards, verifying details such as lease terms, rental amounts, and any special provisions.
• Regularly audit all received receivables from tenants to confirm accuracy and completeness, cross-referencing payments against contract terms and maintaining up-to-date records.
• Periodically revise and update compliance checklists to ensure adherence to all relevant regulations, industry standards, and internal policies.
• Prepare monthly reports summarizing identified errors or discrepancies, facilitating the identification of trends and areas needing improvement.
• Scrutinize all invoices and expenses to validate their legitimacy, accurate recording, and proper authorization, while flagging any inconsistencies or irregularities.
• Monitor errors or irregularities occurring throughout the month, tracking their frequency and impact to facilitate prompt resolution.
• Generate detailed reports outlining total monthly income and expenses, providing stakeholders with a comprehensive overview of financial performance.
• Evaluate existing internal controls over processes and procedures to identify strengths, weaknesses, and opportunities for enhancement, and offer recommendations to management accordingly.

• Utilizing SAP to generate payment proposals based on scheduled payment runs, ensuring timely and accurate payment processing.
• Providing comprehensive reports listing payment dues, enabling effective cash flow management and planning
• Initiating bank-to-bank transfers using the F111 transaction code in SAP, facilitating seamless and secure financial transactions.
• Generating remittance advices in SAP using FB12 and F.64 functionalities, serving as proof of payments and enhancing transparency in supplier transactions.
• Utilizing SAP T Code (F110) to process scheduled payments for local, non-group, and intra-group vendors across Australia, New Zealand, Malaysia, Thailand, Singapore, Philippines, Indonesia, Vietnam, and Hong Kong.
• Experienced in clearing documents across eight countries using SAP T code (F-51), ensuring accurate financial records and reconciliation.
• Skilled in conducting bank and vendor reconciliation processes using Macro Tools, streamlining reconciliation efforts and maintaining financial accuracy.

• Monitor and respond quickly and effectively to requests received through Work queue management

• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority

• Utilize and maintain the helpdesk tracking files

• Assist new user for supplier portal

• Resolve query and request from supplier

• Processes invoices, including those with and without a purchase order to SAPusing MIRO, FB60, F-43, and YM70.

• Point of contact for reversals of sap documents using MR8M, F-03 and FB08 for invoice posted and

FBRA for reversal of payment run.

• Point of contact for investigating and correcting entries in SAP using FBL1N, FB03, ME23N, FBRA, andFBL3N,

• Accurate, efficient and organized completion of daily responsibilities assigned by team leaders.

• Escalates production issues to team leader as appropriate using PRT and SAP.

• Complies with all clients published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.

• Able to improve processes to minimize costs and improve savings by sharing best practices.

• Processes adjustments by journal entry during month end.

• Processes vendor reconciliations.

• Utilizing a macro tool to generate audit files, ensuring thorough documentation and tracking of financial transactions.
• Conducting random checks on processed invoices, verifying critical details such as invoice number, date, amount, currency, and vendor information using FBL1N reporting from SAP.
• Advising invoice processors to validate any errors identified and prompting them to rectify or reverse erroneous transactions to maintain data accuracy and integrity.
• Compiling monthly reports detailing consolidated errors for each invoice processor, which are then reviewed and validated by the Senior Team Lead, ensuring accountability and continuous improvement in processing accuracy.

• Overseeing the processing of invoices, including travel and expense claims, ensuring accuracy and compliance with company policies and procedures.

• Subject Matter Expert for ASEAN processes, demonstrating deep knowledge and understanding to support effective implementation and problem-solving within the region.

• Directing and executing accounts payable accounting processes, including key financial activities such as accounting tasks and monthly reporting, ensuring accuracy and adherence to financial standards.

• Providing comprehensive support to the team, resolving complex issues efficiently, and managing relationships with internal and external clients to ensure seamless operations and client satisfaction.