Archana Bhattacharya
Summary
A seasoned and experienced certified SAFe 6 Agilist and a certified Scrum Master CSM with 6+ years of experience as a Scrum master/ Iteration Manager in an agile world. Overall,15+ years of experience with a keen ability to understand and build complex systems and focusing relentlessly on removing impediments from teams and delivering customer-centric products and features. Well-versed in building positive relationships with customers and other stakeholders.
Overview
15
15
years of professional experience
2
2
Certification
Work History
Delivery Lead/Senior Scrum Master
Tata Consultancy Services
08.2021 - Current
- Promoted to Senior Scrum Master within 12 months from handling one squad to multiple squads due to exceeding expectations and increasing team velocity by 25%
- Currently leading a program of work adapted by MLC Insurance to accelerate the improvement of key business processes and activities across various initiatives using Agile methodology.
- Managed the development of an app from initial design to final production which helped in reducing service requests by 30%.
- Communicate all key project plans, commitments, and changes including requirements, schedule, and scope changes to LT including Product Owners,Head of various vertical and GMs.
- Worked closely with Release management team to manage risks and resolve issues that affect release scope, schedule, and quality, thus averting the delay for CAB approvals
- Facilitate scrum ceremonies, including P I planning, meetings, daily scrum, Sprint planning, retrospectives, development showcases & project workshops
- Managed squad capacity ensuring accountability for blockers and concerns
- Coordinated well between the teams in an onshore-offshore model thus ensuring quality deliverables within strict timelines.
- Reduced customer complaints by addressing concerns promptly and implementing corrective measures for improved service quality.
- Boosted client satisfaction with regular communication updates on Initiatives' status and expected delivery times.
Technical Business Analyst
Accenture Services Pty Ltd
06.2021 - 08.2021
- Worked as part of Coles Supplier Portal Team
- The Coles Supplier Portal was planned to be decommissioned in the near future
- As Technical BA, I worked closely with the Solution Architect and Developers to prepare a project blueprint and a plan for the decommission.
Stay At Home Mum
None At This Time
04.2017 - 05.2021
- Spent some time parenting two baby boys while they embarked into their new journey of life.
- In that time, networked with other stay-at-home mums and organized groups to exchange parenting advice. Volunteered activities at my son's kinder and play groups
Scrum Master
Tata Consultancy Services
10.2011 - 01.2015
- Mentored a cross-functional team of 15 resources to deliver quality
- Liaised with multiple teams to conduct key workshops with business stakeholders/product owners
- Gathered requirement in the form of user stories in JIRA
- Handling scrum calls, daily updates and managing JIRA
- Handled the deliveries while project was switched to agile from waterfall model
- Have knowledge and adherence to agile development life cycle
- Utilized Agile Scrum practices to help the team increase their velocity within the first year of adoption by 30%
- Collaborated with Solution Architects, Vendors, and key stakeholders in reviewing deliverables throughout the project life cycle and post implementation support.
Test Lead
Tata Consultancy Services
09.2009 - 09.2011
- Extensively involved in phases like Requirement analysis, Test planning and Test case design and reviews
- Involved in Test Lead activities like Estimations, Resource Management
- Support, co-ordination, and responsibility of the testing activities, which includes review of test cases and test conditions, walkthrough of test cases with clients
- Walkthrough of Test cases with Clients and Business Analysts
- Status Reporting (Daily/Weekly status report, Test Summary Report)
- Reviewing the Test Plan and obtaining management approval
- Scheduling and Facilitating Defect Review Meetings
- Supporting UAT
- Reviewing the progress of Test Activity with the Project manager
- Involved in Manual Testing such as System Testing, System integration testing, Regression testing, on Functional and User acceptance testing
- Onsite + Offshore work experience.
Implementation Consultant
Tata Consultancy Services
09.2008 - 09.2009
- Implementation of the product (TCS Bancs) at the client site
- TCS Bancs Compliance is a comprehensive solution to AML compliance from TCS
- Bancs Compliance incorporates watch-list screening, customer profiling, pattern recognition and rich investigative analytics, enabling intelligent detection
- Responsibilities included Requirements gathering, analyzing the feasibility of the requirements, preparing approach document for the requirements given by the client, configuration of the application, Deployment and end-to-end testing of the delivery
- Onsite + Offshore work experience.
Technical Consultant and Developer
Tata Consultancy Services
07.2007 - 08.2008
- Analyzed the requirements given by the different systems
- Prepared the feasibility and approach document for the requirements
- Prepared HLD and LLD for the new requirements
- Coding and development of the new requirements using C++, ProC, Oracle SQL
- Prepared EOD scripts to handle the batches and generate reports
- Providing an approach document to offshore for CRs and providing UAT support
- Onsite + Offshore work experience.
Software Developer
Tata Consultancy Services
06.2005 - 06.2007
- TCS BaNCS compliance is an anti-money laundering solution provided by TCS
- Coding and development of the new requirements using C++, ProC, and Oracle SQL
- Involved in preparing LLD, writing unit test cases, Unit testing, Integration testing.
Education
Bachelor of Engineering - Computer Science
Veer Surendra Sai University of Technology
India04.2004
Skills
- Agile
- C
- JIRA
- Confluence
- Miro
- Leadership
- Product Development
- Scrum/ Kanban
- DevOps
- Jenkins/GIT
- Oracle Cloud
- Oracle SQL
- Resource Allocation
- Stakeholder Management
- Project Management
- Multitasking Abilities
Certification
Certified SAFe ^ Agilist By Scaled Agile Inc
Certified Scrum Master by Scrum Alliance
Timeline
Delivery Lead/Senior Scrum Master
Tata Consultancy Services
08.2021 - Current
Technical Business Analyst
Accenture Services Pty Ltd
06.2021 - 08.2021
Stay At Home Mum
None At This Time
04.2017 - 05.2021
Scrum Master
Tata Consultancy Services
10.2011 - 01.2015
Test Lead
Tata Consultancy Services
09.2009 - 09.2011
Implementation Consultant
Tata Consultancy Services
09.2008 - 09.2009
Technical Consultant and Developer
Tata Consultancy Services
07.2007 - 08.2008
Software Developer
Tata Consultancy Services
06.2005 - 06.2007
Bachelor of Engineering - Computer Science
Veer Surendra Sai University of Technology
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