Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

ARCHANA Srinivasan

Brabham,WA

Summary

Highly organized and detail-oriented Administrative Assistant with three plus years of experience supporting executives and teams in fast-paced corporate environments. Seeking to contribute my administrative expertise, interpersonal skills, and problem-solving abilities to the success of Navigator Group.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Admin

Woodlake Village Medical Centre, Ellenbrook
12.2023 - Current
  • Greeting patients with warmth and professionalism
  • Managing Doctor schedules and appointment bookings
  • Processing Medicare and private payments, managing EFTPOS and invoicing
  • Providing high-level administrative support to clinicians and management
  • Manage referral pathway for all incoming patients
  • Leading and supporting reception staff, including training and performance feedback
  • Troubleshooting client enquiries and supporting complex client needs
  • Coordinating with internal departments to support clinical operations
  • Ensuring compliance with privacy and confidentiality policies

Medical receptionist / Administration

Innaloo Medical Centre, Innaloo
02.2023 - 12.2023
  • All aspects of Reception and telephone management
  • Contact with the public, patients, doctors and other medical people
  • Make appointments, handle patient inquiries, ensure complete follow up
  • Complete all details for theatre bookings, including liaison with referrers, hospitals, anaesthetists, other surgeons and their secretaries
  • Fully prepare for all consulting sessions, including patient lists and file
  • Perform other administrative duties as instructed by the Practice Manager and/or Principal Doctors
  • Processing Bulk billing with Medicare claim
  • Processing private billing, and claiming health insurance
  • Ensuring patient flow is smooth and managing the waiting room
  • General clerical duties including scanning, faxing and emailing
  • Conversation with patients about billing and securing payment.

Medical Receptionist

Amazon Drive Medical Centre
04.2022 - 02.2023
  • Greeted patients and provided them with information and assistance.
  • Handled calls, collected personal information, and created appointments
  • Utilized booking systems and handled correspondence between patients and doctors.
  • Managed office mail, payroll distribution, and the physical setting of the front office.
  • Instructed patients to perform certain tasks prior to being seen.
  • Distributed and collected patient forms to be filed.
  • Ensured that all patient histories were updated.
  • Maintained an updated database of available office supplies.
  • Read and rely on emails as appropriate.
  • Maintained confidentiality of all patient information.
  • Streamlined some office procedures to improve efficiency and Prioritized office operation
  • Placement Training by IHNA (institute of health and nursing)

Education

Bachelor - bio chemistry

Madras University

Master’s - computer applications

Anna university

Certificate IV - Medical Administration

IHNA

Skills

  • Proficient in MS Office applications
  • Excellent interpersonal, oral and written communication skills
  • Ability to work independently and as part of a small office team
  • Effective communicator with senior leadership and board members
  • Professional client engagement
  • Deadline-driven work ethic

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • [Area of certification] Training - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Languages

English
Professional Working
Tamil
Full Professional
Telugu
Full Professional

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Medical Admin

Woodlake Village Medical Centre, Ellenbrook
12.2023 - Current

Medical receptionist / Administration

Innaloo Medical Centre, Innaloo
02.2023 - 12.2023

Medical Receptionist

Amazon Drive Medical Centre
04.2022 - 02.2023

Master’s - computer applications

Anna university

Certificate IV - Medical Administration

IHNA

Bachelor - bio chemistry

Madras University
ARCHANA Srinivasan