ARCHANA Srinivasan
Brabham,WA
Summary
Highly organized and detail-oriented Administrative Assistant with three plus years of experience supporting executives and teams in fast-paced corporate environments. Seeking to contribute my administrative expertise, interpersonal skills, and problem-solving abilities to the success of Navigator Group.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Admin
Woodlake Village Medical Centre, Ellenbrook
12.2023 - Current
- Greeting patients with warmth and professionalism
- Managing Doctor schedules and appointment bookings
- Processing Medicare and private payments, managing EFTPOS and invoicing
- Providing high-level administrative support to clinicians and management
- Manage referral pathway for all incoming patients
- Leading and supporting reception staff, including training and performance feedback
- Troubleshooting client enquiries and supporting complex client needs
- Coordinating with internal departments to support clinical operations
- Ensuring compliance with privacy and confidentiality policies
Medical receptionist / Administration
Innaloo Medical Centre, Innaloo
02.2023 - 12.2023
- All aspects of Reception and telephone management
- Contact with the public, patients, doctors and other medical people
- Make appointments, handle patient inquiries, ensure complete follow up
- Complete all details for theatre bookings, including liaison with referrers, hospitals, anaesthetists, other surgeons and their secretaries
- Fully prepare for all consulting sessions, including patient lists and file
- Perform other administrative duties as instructed by the Practice Manager and/or Principal Doctors
- Processing Bulk billing with Medicare claim
- Processing private billing, and claiming health insurance
- Ensuring patient flow is smooth and managing the waiting room
- General clerical duties including scanning, faxing and emailing
- Conversation with patients about billing and securing payment.
Medical Receptionist
Amazon Drive Medical Centre
04.2022 - 02.2023
- Greeted patients and provided them with information and assistance.
- Handled calls, collected personal information, and created appointments
- Utilized booking systems and handled correspondence between patients and doctors.
- Managed office mail, payroll distribution, and the physical setting of the front office.
- Instructed patients to perform certain tasks prior to being seen.
- Distributed and collected patient forms to be filed.
- Ensured that all patient histories were updated.
- Maintained an updated database of available office supplies.
- Read and rely on emails as appropriate.
- Maintained confidentiality of all patient information.
- Streamlined some office procedures to improve efficiency and Prioritized office operation
- Placement Training by IHNA (institute of health and nursing)
Education
Bachelor - bio chemistry
Madras University
Master’s - computer applications
Anna university
Certificate IV - Medical Administration
IHNA
Skills
- Proficient in MS Office applications
- Excellent interpersonal, oral and written communication skills
- Ability to work independently and as part of a small office team
- Effective communicator with senior leadership and board members
- Professional client engagement
- Deadline-driven work ethic
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Certification
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Languages
English
Professional Working
Tamil
Full Professional
Telugu
Full Professional
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Medical Admin
Woodlake Village Medical Centre, Ellenbrook
12.2023 - Current
Medical receptionist / Administration
Innaloo Medical Centre, Innaloo
02.2023 - 12.2023
Medical Receptionist
Amazon Drive Medical Centre
04.2022 - 02.2023
Master’s - computer applications
Anna university
Certificate IV - Medical Administration
IHNA
Bachelor - bio chemistry
Madras University
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