Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
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Archie Albanis

LEEMING,WA

Summary

I am a dynamic and results-oriented individual with a proven track record at McDonald's where I have worked since December 2022. I enhance customer satisfaction through exceptional service and efficient problem-solving. Skilled in customer engagement and teamwork, I consistently foster a positive team environment and have been commended by upper management and customers alike for my friendly, approachable manner. I am committed to excellence in all that I do.

I am an energetic and compassionate individual with excellent communication and teamwork skills. I am actively involved in the youth arm of the Lions Club, Leo's, where, through community volunteer projects I aim to make meaningful difference through dedicated service and collaboration.

I offer a positive attitude and strong interpersonal abilities, and am ready to learn and grow in all new opportunities that come my way.

Overview

2
2
years of professional experience

Work History

Catering Server

Family Business
07.2023 - Current
  • Shared knowledge of menu items, enabling customers to make personal choices based on taste and interest.
  • Presented food and beverages on buffet tables and drink stations in line with specifications of each event.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Ad hoc work opportunities, as required by catering business owner.

Crew Member

MC'Donald's
12.2022 - Current
  • Work front counter, drive-thru and food preparation areas.
  • Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Take orders, prepare meals, and collect payments (money handling).
  • Perform serving, cleaning and stocking to high standards and provide excellent customer service.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Help maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Managing challenging situations, such as addressing dissatisfied customers, answering questions, and managing concerns, to create optimum client satisfaction.
  • Encourage customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Boost repeat customer rates by providing friendly and engaging service.
  • Foster positive team environment by assisting coworkers during rush periods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Work effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Work flexible hours across night, weekend, and holiday shifts.

Work Experience

Camco Engineering
04.2024 - 04.2024
  • Assisted in the construction of pulleys for the mines.
  • Worked over a one week period from the 15th of April to the 19th of April.
  • Was able to listen and learn from mentors that I shadowed through out the week and picked up enough of the skills to construct a $500 000+ pulley by myself.



Education

Y10

Kennedy Baptist College
Perth
11-2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Customer Engagement
  • Interactive communication skills
  • Integrity and Honesty
  • Initiative and Self-Motivation
  • Verbal and written communication

Extracurricular activities

I have Played Basketball Outside of school for the past 8 years (since 2016).

Timeline

Work Experience

Camco Engineering
04.2024 - 04.2024

Catering Server

Family Business
07.2023 - Current

Crew Member

MC'Donald's
12.2022 - Current

Y10

Kennedy Baptist College

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Archie Albanis