Angela Leigh
Summary
With 21 years of dedicated service in the South Australia Police, I bring a wealth of experience in public safety, crisis management, and customer-focused communication. Known for my reliability, professionalism, and ability to remain calm under pressure, I am now seeking a new challenge where I can apply these strengths in a dynamic, customer-facing role with Virgin Airlines.
Throughout my career, I have worked closely with diverse communities, resolving complex situations with empathy and precision. My commitment to integrity, attention to detail, and passion for helping others aligns seamlessly with Virgin's mission to deliver heartfelt service and operational excellence. I am excited about the opportunity to contribute to your team and ensure every guest feels safe, supported, and valued
Overview
22
22
years of professional experience
Work History
Police Officer
South Australian Police
03.2004 - Current
2004 - 2006 Port Augusta Police Station - General Patrols
2006 - 2008 Hindley Street Police Station - General Patrols
2008 - 2010 Police Communication Centre - 000 Call taker and dispatcher
2010 - 2014 Sturt Police Station - General Patrols
2014 - 2015 Millicent Police Station - General Patrols
2015 - 2019 Mount Gambier Police Station - General Patrols
2019 - Current Police Communication Centre - 000 Call taker and dispatcher
- Conduct regular patrols to deter and detect criminal activity
- Respond quickly to emergency calls
- Diffuse dangerous situations through verbal negotiation techniques
- Provide support and assistance to the public, including first aid, public order and conflict resolution
- Investigate crime occurrences, collate evidence, interview and prepare arrest/reports for court
- Foster positive relationships with local communities through outreach and public safety programs
- Work closely with fellow officers and other emergency services to safely manage incidents
- Maintain accurate records
- Manage crowd control during events, ensuring public safety
- Guard crime scenes
- Answer 000 emergency calls and dispatch events to patrols, managing radio channels and supporting patrols
Education
Diploma - Public Safety
South Australia Police Academy
Adelaide 10-2004
Skills
- Effective communication skills
- Situational awareness
- Empathy, patience and compassion
- Ability to work solo or as part of a team
- Stress management
- Attention to detail
- Problem solving
- Integrity and professionalism
Timeline
Police Officer
South Australian Police
03.2004 - Current
Diploma - Public Safety
South Australia Police Academy