Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Archie Li

Baulkham Hills,NSW

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

10
10
years of professional experience

Work History

Operations Manager

Archery & His Brothers
12.2022 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.

Site Operations Supervisor

LYKA Petfood
06.2022 - 12.2022
  • Enhanced site efficiency by streamlining operations and implementing new processes.
  • Reduced equipment downtime through proactive maintenance and timely repairs.
  • Collaborated with cross-functional teams for seamless project execution and completion.
  • Increased employee engagement by implementing training programs and promoting open communication.
  • Boosted productivity by identifying bottlenecks in workflows and addressing them effectively.
  • Developed safety protocols to ensure a secure working environment, resulting in reduced accidents onsite.
  • Managed budgets and resources, leading to cost-effective operations without compromising quality.
  • Launched new initiatives to improve overall site performance, contributing to company growth.
  • Conducted regular audits of operational procedures, ensuring compliance with industry standards and regulations.
  • Optimized inventory management systems for efficient material tracking and usage control.
  • Led continuous improvement efforts, identifying areas of opportunity and driving positive change across the organization.
  • Coordinated with stakeholders on project requirements, ensuring alignment between expectations and deliverables.
  • Leveraged data-driven insights to make informed decisions about resource allocation and process improvements.
  • Mentored junior team members, fostering professional development and career advancement opportunities within the company.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Warehouse Team Leader

Primo Moritish Fresh
04.2016 - 04.2020
  • Improved warehouse efficiency by implementing effective team management strategies and workflow processes.
  • Reduced order processing time by streamlining picking, packing, and shipping procedures for faster delivery times.
  • Enhanced employee productivity through consistent coaching, performance evaluations, and targeted training initiatives.
  • Optimized inventory control by conducting regular audits and implementing accurate tracking systems.
  • Increased accuracy in order fulfillment by closely monitoring team performance and addressing issues promptly.
  • Implemented safety protocols to minimize workplace accidents, ensuring a safe environment for all team members.
  • Collaborated with other department leaders to improve cross-functional communication and overall operational efficiency.
  • Streamlined new employee onboarding process to reduce training time and integrate new hires into the team more effectively.
  • Maximized storage capacity by designing strategic warehouse layouts that facilitated optimal use of available space.
  • Managed daily warehouse operations, including receiving incoming shipments, processing orders, and organizing stock.
  • Scheduled regular maintenance on warehouse equipment to prevent downtime and extend its lifespan.
  • Coordinated staff schedules to maximize coverage during peak periods while minimizing labor expenses during slower times.
  • Promoted a positive work culture by fostering open communication among team members and recognizing individual achievements regularly.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.

Warehouse Logistics and Dispatch Supervisor

The Consortium Clemenger
03.2014 - 01.2016
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Enhanced team productivity by providing ongoing training and support to dispatch staff.
  • Reduced response times with effective allocation of resources and prioritization of tasks.
  • Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Conducted regular audits on dispatcher call logs, identifying discrepancies and recommending corrective actions when necessary.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.

Education

Bachelor of Arts - Business Management

Holmoes Collage
Sydney

Skills

  • Logistics Oversight
  • Performance Reporting
  • Performance Monitoring
  • Business Development
  • Organizational Management
  • Document Control
  • Inventory Management
  • Staff Management
  • Case Management
  • Project Leadership
  • Warehouse Operations
  • Staff Training
  • Purchasing and Procurement

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

Operations Manager

Archery & His Brothers
12.2022 - Current

Site Operations Supervisor

LYKA Petfood
06.2022 - 12.2022

Warehouse Team Leader

Primo Moritish Fresh
04.2016 - 04.2020

Warehouse Logistics and Dispatch Supervisor

The Consortium Clemenger
03.2014 - 01.2016

Bachelor of Arts - Business Management

Holmoes Collage

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Archie Li