- Avid Drummer & Guitarist, Played in bands and recreationally Always passionate and eager to gain more experience
- Swimming
- Outdoor Recreation, Always had a keen passion for the outdoors Briefly studied a bachelor of outdoor education and environmental sciences
Archie Munro
Yarraville
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, drink and food prep and a keen attention to customer experiences honed at Cornershop. Proven ability to enhance guest satisfaction through effective complaint resolution. Experienced in POS systems. No stranger to long working days.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front of House Employee
Cornershop
01.2019 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Laborer
Solar Farm Constructions
02.2024 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Upheld company reputation for quality workmanship through dedication to best practices within the labourer role.
Food Service Worker
Hungry Jack's
02.2021 - 06.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Diploma - Nursing
Victoria University
Melbourne, VIC11-2026
St Marry's College
Melbourne, VIC11-2022
Certificate II - Outdoor Recreation
St Marry's College
Melbourne, VIC11-2020
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Resolving complaints
- Positive demeanour
- Health and hygiene awareness
- POS system use
Certification
- (2025) Responsible Service of Alcohol
- (2025) Hand and Hygiene
Interests
Timeline
Laborer
Solar Farm Constructions
02.2024 - 08.2024
Food Service Worker
Hungry Jack's
02.2021 - 06.2021
Front of House Employee
Cornershop
01.2019 - Current
Diploma - Nursing
Victoria University
St Marry's College
Certificate II - Outdoor Recreation
St Marry's College
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