Arduino (Dino) Carlini

Work History

Field Service Technician

Lubemobile

01.2024 - Current

Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Operated hand tools and power equipment according to company safety procedures.
Established positive customer relationships by providing punctual, cost-effective solutions.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed safety procedures to avoid injuries in field.
Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.

Vehicle Inspector

Pickles Auctions

10.2023 - 11.2023

Test drove vehicles following repair work to check for any remaining issues.
Identified improperly repaired items and addressed with supervisor to resolve.
Prepared reports on vehicles' condition after inspection and submitted to supervisor.
Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
Took photos of all damaged areas to include with repair reports.
Assigned as vehicle entry control officer, with responsibility to control vehicle entry into facility by searching and clearing vehicles.
Facilitated successful used car transactions by providing impartial assessments of vehicles'' condition, enabling buyers to make informed purchasing decisions.
Enhanced internal communication within the company by regularly sharing insights on common vehicle issues discovered during inspections, fostering a collaborative learning environment among colleagues.
Enhanced vehicle safety by conducting thorough inspections and identifying potential issues.
Kept up-to-date with advancements in vehicle technology, enabling accurate assessments of both traditional and electric vehicles during inspections.
Streamlined overall inspection workflow by utilizing digital tools for scheduling appointments, tracking progress, and communicating results to clients.
Upheld a strong commitment to safety by adhering to established guidelines during all inspections, ultimately protecting both clients and fellow road users from potential hazards.
Reduced customer complaints by providing accurate and comprehensive inspection reports in a timely manner.
Maintained compliance with industry standards and regulations through diligent adherence to guidelines during inspections.
Participated in ongoing professional development opportunities to stay current on best practices in vehicle inspection techniques and industry trends.
Collaborated with team members to ensure consistency in inspection procedures, promoting a high level of quality control across the organization.
Supported inventory control efforts at dealerships through consistent evaluation of available vehicles'' condition before they hit the sales floor.
Analyzed effects and legality of vehicle modifications, fuel system changes and emissions adjustments.
Inspected vehicles or other equipment for evidence of abuse, damage or mechanical malfunction.
Issued notices and recommended corrective actions upon discovery of infractions or problems.
Reviewed vehicle repairs to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
Reconciled vehicle information with driver records and maintenance receipts to complete accurate paperwork.

Workshop Manager

Geelong Brake and Clutch

11.2023 - 01.2024

Purchased and oversaw inventory of supplies, tools and equipment.
Managed and led a team of technicians for optimal productivity and job satisfaction.
Maintained workshop activities in line with budget requirements.
Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
Implemented quality control measures that resulted in fewer product defects returned from customers.
Identified areas in need of improvement and developed plans to correct problems.
Implemented cost-saving initiatives, reducing overall expenses without compromising product quality.
Collaborated with cross-functional teams to drive continuous improvement in workshop operations.
Prioritized tasks effectively based on urgency and importance, enhancing overall project management capabilities.
Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
Optimized inventory management systems, ensuring accurate tracking of supplies and minimizing waste.
Promoted a culture of accountability within the team, leading to improved overall performance levels.
Oversaw equipment maintenance schedules, prolonging the lifespan of machinery while reducing downtime due to repairs.
Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing.
Ensured timely completion of projects with effective resource allocation and scheduling.
Streamlined workflow processes by identifying bottlenecks and implementing strategic solutions for faster turnaround times.
Provided leadership, guidance and support to staff members.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Researched best practices and developed strategies to improve program outcomes.

Store Manager

Mycar

04.2022 - 08.2023

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Optimized checkout process to reduce wait times, improving customer satisfaction scores.
Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
Developed rewards program that significantly increased repeat business by rewarding loyal customers.
Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
Implemented loss prevention strategies, significantly reducing shrinkage.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
Improved efficiency and accuracy of inventory management by implementing new stock control system.
Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.

2IC Manager

Mycar

04.2020 - 04.2022

Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
Improved team productivity by streamlining daily operations and implementing efficient processes.
Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.
Optimized inventory management systems for enhanced accuracy in stock levels tracking and order fulfillment processes.
Increased company's profitability through customer relationship development, community involvement and marketing campaigns.
Contributed to company growth by identifying new business opportunities and expansion strategies.
Assisted in employee appraisals, promotions and terminations based on performance reviews.
Reviewed employee concerns and new opportunities to drive business strategies.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Senior Technician

Smiths Holden

04.2018 - 04.2020

Monitored and enforced safety measures to mitigate hazards.
Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Provided exceptional customer support, resolving technical issues quickly and efficiently.
Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
Diagnosed problems with Type machines by applying technical knowledge and troubleshooting skills.
Completed preventive maintenance on set schedules.
Collaborated with cross-functional teams to successfully complete high-priority projects on time and within budget.
Monitored spare parts inventory and addressed shortages with purchasing personnel.
Ensured compliance with industry regulations by regularly reviewing safety procedures and conducting audits as necessary.
Conducted tests of components and systems to evaluate performance and identify concerns.
Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Tested components and systems to evaluate performance and identify concerns.
Developed strong relationships with vendors, negotiating favorable pricing terms while maintaining high-quality standards.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Diagnosed and repaired problems with electrical and mechanical systems.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Managed maintenance activities, supervised staff, and inspected equipment.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Liaised with internal departments to optimize productivity and efficiency.
Completed preventive maintenance on machines to enhance production and maintain quality.

Work Flow Manager

Vehicle Modification Specialist

03.2017 - 04.2018

Senior Tech

Winter and Taylor Holden

04.2008 - 04.2018

Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
Actively contributed ideas during strategy sessions that resulted in increased member engagement.
Enhanced team collaboration by leading weekly tech workshops on new software tools.

Summary

Overview

Work History

Field Service Technician

Vehicle Inspector

Workshop Manager

Store Manager

2IC Manager

Senior Technician

Work Flow Manager

Senior Tech

Education

Associate Diploma Mechanical Engineering - Mechanical Engineering Technology

Cert 3 Automotive Technolgy Studies - Automotive Mechanics

Skills

Languages

Timeline

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