Aree Winnaroj
West Nowra
Summary
Dynamic professional with a proven track record at Nowra Farmers Market, excelling in visual displays and stock rotation to enhance customer engagement and sales. Skilled in task delegation and maintaining high hygiene standards, I foster strong relationships and drive success. Recognized for exceptional service, I bring both hard and soft skills to elevate team performance.
Overview
4
4
years of professional experience
Work History
Retail Merchandiser
Nowra Farmers Market
Nowra
08.2022 - 02.2025
- Assisted customers in selecting appropriate merchandise for their needs.
- Inspected stores regularly for proper stocking and display of products.
- Developed and implemented merchandising strategies to increase sales and customer engagement.
- Negotiated with store managers to secure prime positioning for promotional materials.
- Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
- Ensured compliance with company policies and procedures regarding safety regulations.
- Drove sales by developing engaging displays in high-traffic store areas.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Maintained a clean and organized retail environment to enhance shopping experience.
- Operated forklift and pallet jack to transport heavy loads.
- Created visual displays to showcase products in interactive and engaging way.
- Displayed products to drive sales, using knowledge of consumer and market trends.
- Analyzed customer feedback to recommend product adjustments and improvements.
- Monitored customer feedback regarding product availability, quality, and pricing.
- Displayed appropriate signage for products and sales promotions to inform customers of best deals.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Verified correct display signage for products and sales promotions to keep patrons aware.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Waitress Supervisor
Beleaf Table
Nowra
01.2021 - 08.2022
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Resolved customer complaints in a timely manner with professionalism.
- Distributed food to service staff for prompt delivery to customers.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored cash register operations during shifts for accuracy of transactions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Phon Charoen Wittaya High School
Thailand12-2002
Skills
- Table management
- Task delegation
- Hygiene standards
- Waiting tables
- Order accuracy
- Complaint handling
- Stock replenishment
- Friendly and outgoing
- Visual displays
- Stock control
- Stock rotation
- Maintaining stock levels
Languages
Thai
Professional
Timeline
Retail Merchandiser
Nowra Farmers Market
08.2022 - 02.2025
Waitress Supervisor
Beleaf Table
01.2021 - 08.2022
High School Diploma -
Phon Charoen Wittaya High School