Areeb Sohail
Melbourne,Australia
Summary
Customer service and team supervision expert with a strong record in operational coordination. Demonstrated conflict management skills and ability to perform under pressure while following established procedures. Exceptional communication abilities and commitment to safety-focused environments.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Energy Sales Representative
ECO Assets Manager
Hoppers Crossing, VIC
06.2025 - Current
- Advised clients on available government rebates for residential energy efficiency upgrades, and developed tailored energy efficiency plans to maximize savings. Coordinated sales activities for energy-efficient products and services while educating customers on the benefits of sustainable solutions. Worked closely with ECO Asset Managers to ensure compliance with regulatory changes, and maintained up-to-date knowledge of industry rebate programs.
Delivery Driver/ Storeperson
Capital Transport
Melbourne, VIC
08.2023 - 06.2025
- Ensured timely and accurate deliveries to customers as delivery driver at Capital Transport.
- Optimized delivery routes using safe driving skills and effective time management techniques.
- Delivered packages efficiently across designated routes while maintaining a positive attitude.
- Provided excellent customer service through helpful interactions with clients.
- Loaded and unloaded assets with care to prevent damage.
- Executed all duties in a safe manner to uphold safety standards.
Sales and Business Consultant
Telstra
Sydney
10.2020 - 06.2023
- Delivered strategic advice and solutions as sales and business consultant at Telstra Store
- Collaborated with clients to identify needs and create tailored plans.
- Built strong client relationships, driving sales and ensuring satisfaction.
- Developed persuasive sales presentations to secure new business opportunities.
- Established rapport with key clients, resulting in increased repeat business.
- Achieved High Performer awards for exceeding sales targets and providing exceptional service.
Senior Supervisor
Doltone House
Sydney
10.2019 - 03.2020
- Oversaw daily operations at Doltone House to ensure seamless event execution.
- Managed a team of 15-20 staff, coordinating activities for optimal client service.
- Demonstrated leadership by motivating team members to consistently achieve goals.
- Led back-of-house organization to maintain high standards in event readiness.
Banquets Assistant Supervisor
Navarra Venues
Sydney
10.2016 - 10.2019
- Worked as Assistant Banquet supervisor at Navarra Venues (Curzon hall)
- Communicated effectively with guests and colleagues to ensure that all orders were taken and served accurately
- Demonstrated excellent knowledge of menu items and responded to customer inquiries in a timely and accurate manner
- Maintained a clean and organized work area
- Reported any damages, hazards, or safety concerns to the Manager for prompt resolution
- Directed the hiring, training and scheduling of all new staff, totaling 30+
- Event venue and catering service
- Received Supervisor of the year award recipient for outstanding leadership and performance.
Wait Staff / Function Supervisor
Navarra Venues
Sydney
07.2012 - 10.2016
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Kitchen communication
- Establishing the team as per the requirement of the function
- Managing the bar stocks
- Arranging the staff meeting and Breaks
- Managing OH&S & Clean Environments
- Event venue and catering service
- Achieved Employee of the Month award for exceeding my performance targets and demonstrating initiative and teamwork.
Education
Diploma in Business Management -
Australis Institute of Technology And Education
Sydney01.2016
Cert IV in Information Technology -
Group Colleges Australia
Sydney01.2015
Certificate Ill in Information - Digital media and technology
Group Colleges Australia
Sydney01.2014
Certificate II in Information technology -
Group Colleges Australia
Sydney01.2013
Skills
- Multitasking ability
- Communication skills
- Pressure management
- Time management
- CoordinationTeamwork
- Customer service
- Sales coordination
- Team leadership
- Relationship building
- Effective negotiation
Languages
English
Full Professional
Urdu
Full Professional
Certification
Security Licensing & Enforcement Directorate, Star Training Academy (NSW).
References
MD (Director) – ECO Assets Manager md@ecoassetsmanager.com.au| 0422 135 330
On request – Capital Transport| 131480/ 0385620001
Ankur Mahajan (Store Manager) – Telstra ankur.mahajan@telstrastores.com.au| 0459 788 886
Ravi Kashyap (Operational Manager) – Doltone House ravi.kashyap@doltonehouse.com.au| 0430 675 553
Ross Genussa – Navarra Venues (Curzon Hall) maintenance@curzonhall.com.au| 0420 949 842
Faari Toqeer (Banquets Manager) – Navarra Venues faroughtoqeer@yahoo.com| 0430 242 486
Timeline
Energy Sales Representative
ECO Assets Manager
06.2025 - Current
Delivery Driver/ Storeperson
Capital Transport
08.2023 - 06.2025
Sales and Business Consultant
Telstra
10.2020 - 06.2023
Senior Supervisor
Doltone House
10.2019 - 03.2020
Banquets Assistant Supervisor
Navarra Venues
10.2016 - 10.2019
Wait Staff / Function Supervisor
Navarra Venues
07.2012 - 10.2016
Diploma in Business Management -
Australis Institute of Technology And Education
Cert IV in Information Technology -
Group Colleges Australia
Certificate Ill in Information - Digital media and technology
Group Colleges Australia
Certificate II in Information technology -
Group Colleges Australia