Areej Rizwan
Tarneit,VIC
Summary
Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level Pathology Collector position. Ready to help team achieve company goals. Organised and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Service Agent
LinkDotNet
07.2018 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
Education
No Degree - Pathology Collection
LabTech Training Victoria
South Melbourne09.2023
Bachelor of Arts - Sociology
University of Karachi
Karachi, Pakistan05.2008
Skills
- Venepuncture and
- Collect samples (blood and non-blood) with care and attention
- Keep records for every patient and sample
- Prepare and package specimens for transport and testing
- Specimen and Sample Preparation
- Client/Patient care and satisfaction
- Interpersonal skills and communication
- Attention to detail
- Thorough Documentation Practices
- Time Management
- Organized and dependable
- Computer literate
Languages
English
Professional Working
Additional Information
REFEREES
Dilip Panchal - Trainer and Assessor
Labtech Training Victoria
Mobile: 0433438003
Email: Dilip.Panchal@ltt.edu.au
Kellie Peart - Trainer
Labtech Training Victoria
Mobile: 0421356419
Email: kellieannpeart@outlook.com
Timeline
Customer Service Agent
LinkDotNet
07.2018 - 07.2022
No Degree - Pathology Collection
LabTech Training Victoria
Bachelor of Arts - Sociology
University of Karachi
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