Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Arena Bilal

Coomera Gold Coast,Queensland

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions.

Caring, organized and friendly with excellent interpersonal skills. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

6
6
years of professional experience

Work History

Personal Support Worker

Arcare
12.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Personal Care Worker

Arcare Helensvale
11.2023 - 12.2023
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.

Customer Service Representative

Costco
06.2023 - 07.2023

Customer Service Representative

Loreal head office
06.2020 - 01.2022
  • Assists clients with any complaints, orders, or information needs related to products/services purchased from the organization
  • Offer solutions that are tailored to each situation and prioritize the customers' needs at every step of the process.

Salon Manager

Ensemble salon
09.2018 - 05.2020
  • To meet strategic goals, it is necessary to establish operational policies, create and maintain budgets, manage employees, and ensure compliance.

Education

Certificate III (Ageing and Disability online) -

Awti
Gold coast, Queensland
12.2023

Bachelor of Arts (B.A.) in Applied Psychology -

University of Karachi
Karachi, Sindh
08.2020

Skills

  • Customer service
  • Time management
  • Quality Control
  • Customer Relations
  • Team Development
  • Problem-Solving Ability
  • Manual handling

References

References available upon request

Volunteer Experience

Personal Care Worker, Arcare Helensvale, Gold Coast, Queensland, 11/01/23, 12/31/23, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.

Timeline

Personal Support Worker

Arcare
12.2023 - Current

Personal Care Worker

Arcare Helensvale
11.2023 - 12.2023

Customer Service Representative

Costco
06.2023 - 07.2023

Customer Service Representative

Loreal head office
06.2020 - 01.2022

Salon Manager

Ensemble salon
09.2018 - 05.2020

Certificate III (Ageing and Disability online) -

Awti

Bachelor of Arts (B.A.) in Applied Psychology -

University of Karachi

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Arena Bilal