Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Areva Agarwal

Sydney

Summary

Experienced with customer service, inventory management, and sales support. Utilizes effective communication and problem-solving to enhance customer satisfaction and operational efficiency. Knowledge of retail procedures and teamwork ensures smooth store operations and a positive shopping experience.

Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.

Overview

4
4
years of professional experience

Work History

Retail Team Member

Rebel
10.2024 - Current
  • Ensured high customer satisfaction with efficient problem-solving when handling returns or exchanges.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Maximized revenue during peak seasons by effectively executing promotional campaigns and strategic visual merchandising efforts.

Academic Tutor

Pre Uni
01.2024 - 07.2024
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Maintained accurate records of student progress, using data-driven decision-making to inform future instructional planning.

Academic Tutor

Brainee
01.2024 - 05.2024
  • Provided support for struggling students through one-on-one mentoring and small group instruction sessions.
  • Promoted critical thinking skills by challenging students to analyze complex problems from multiple perspectives.

Gym Receptionist

Snap Fitness
01.2024 - 04.2024
  • Kept front desk and lobby clean, clutter-free and orderly to present an attractive atmosphere.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
  • Maintained updated member attendance records using CRM software for data-driven decision-making by management.
  • Drove revenue by communicating and demonstrating the benefits of products and special promotions to customers.

Admin/Accounting Assistant

Swift Computers Pty Ltd
01.2022 - 01.2024
  • Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.

Floor Manager

Mad Toppings
01.2022 - 01.2023
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of [Number] employees to maintain smooth-running operations of shop floor.

Retail Team Member

Carspa
01.2021 - 01.2022
  • Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.

Education

BBA - Applied Finance

Macquarie University
Sydney, NSW
11-2028

High School Diploma -

The Hills Grammar School
Sydney, NSW
11-2023

Skills

  • Store maintenance
  • Cash handling accuracy
  • Goal-oriented mindset
  • Reliability and punctuality
  • Problem-solving skills
  • Adaptable nature
  • Customer service
  • Microsoft Excel
  • Team leadership
  • Time management
  • Decision-making

Languages

English
Native or Bilingual
Hindi
Full Professional

Timeline

Retail Team Member

Rebel
10.2024 - Current

Academic Tutor

Pre Uni
01.2024 - 07.2024

Academic Tutor

Brainee
01.2024 - 05.2024

Gym Receptionist

Snap Fitness
01.2024 - 04.2024

Admin/Accounting Assistant

Swift Computers Pty Ltd
01.2022 - 01.2024

Floor Manager

Mad Toppings
01.2022 - 01.2023

Retail Team Member

Carspa
01.2021 - 01.2022

BBA - Applied Finance

Macquarie University

High School Diploma -

The Hills Grammar School
Areva Agarwal