Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arezou Shirkhodaie

Melbourne,Australia

Summary

Reliable and ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. Dedicated professional with demonstrated customer service, time management, and trend-tracking strengths. Good at troubleshooting problems and building successful solutions. Excellent verbal and communicator with a strong background in cultivating positive relationships and exceeding goals. Deep product knowledge and passion for sales and customer service. With a diverse background encompassing store management and office operations, I bring a unique perspective that positions me as an ideal candidate for a sales representative role. Since I started my career, I have consistently achieved top sales results, which instills in me the confidence that I can excel as a sales representative. My experience working in the store environment has provided me with invaluable insights into customer needs and preferences, allowing me to better understand and anticipate their requirements in future interactions. Managing a store has honed my ability to build strong relationships with clients, understand their individual needs, and provide tailored solutions that result in customer satisfaction and loyalty. Additionally, my time in the office has given me exposure to various aspects of sales operations, including collaborating with different teams and departments. This experience has equipped me with effective communication skills and the ability to foster strong relationships within the organization. By combining my expertise in store management and office operations, I possess exceptional interpersonal and communication skills that enable me to establish trust, anticipate customer needs, and deliver successful outcomes as a sales representative.

Overview

8
8
years of professional experience

Work History

Territory Sales Manager VIC & TAS - BDM

Safilo Group Australia
05.2025 - Current

  • Manage and grow sales across Victoria and Tasmania for premium eyewear brands including BOSS, Carrera, Polaroid, SmithRx, Carolina Herrera and Under Armour
  • Build strong relationships with key optical retailers, ensuring brand visibility, stock turnover, and performance.
  • Execute seasonal sales strategies, manage appointments, and deliver brand training to in-store teams.
  • Coordinate visual merchandising and promotional activities in line with brand standards.
  • Track sales performance, provide reporting, and offer strategic input to boost regional revenue.

  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Provided exceptional support to existing customers, leading to increased repeat business and referrals.
  • Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
  • Carefully analyzed data to determine most effective sales strategies.

Inventory Manager - Part Time

Florentine Eyewear
07.2022 - 05.2023
  • Researched and reconciled discrepancies between the digital inventory and physical counts
  • Trained employees on quality control customer relations and safe handling procedures
  • Managed subcontractor activities, reviewing proposals and coordinating activities
  • Prevented shortages by monitoring and ordering new stock
  • Entered information onto digital systems to maintain data quality and accuracy
  • Received and distributed incoming mail and digital correspondence
  • Submitting purchase orders to manufacturers to confirm product availability and allocation
  • Exceeded expectations daily with detailed documentation and accurate processing of orders

Store Manager - Part Time

Florentine Eyewear
06.2021 - 05.2023
  • Set clear expectations for team performance, conducted periodic evaluations
  • Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands
  • Delivered consistent feedback, empowering team members to improve customer service and satisfaction continuously
  • Led team by example to maintain focus on performance and achieving targets
  • Organized regular inventory counts to keep records accurate and identify supply needs or loss points
  • Managed customer experiences with a close eye on team interactions, touchpoints, and methods of engagement

Retail Sales Assistant

Sunglass Hut
05.2021 - 06.2021
  • Informed customers of promotions and special offers to increase sales.
  • Secured consistent customer sales with knowledgeable, friendly support.
  • Looked for opportunities to improve customer experiences, sales, and retail operations with a proactive approach.
  • Increased revenue by suggesting accessories and other relevant products.
  • Delivered consistent high-quality service to maintain customer loyalty.

Retail Sales Assistant

Mecca Maxima
04.2021 - 05.2021
  • Kept store shelves, racks, and bins presentable with frequent resets.
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
  • Recommended merchandise to suit customer budget and preferences.
  • Promoted products by tracking offerings and prices.
  • Demonstrated products and advised customers on ideal application techniques.
  • Coordinated client consultations to discuss the inspiration and demonstrate potential looks for event makeup.

Retail Sales Assistant

Florentine Eyewear
11.2017 - 03.2021
  • Maintained strong knowledge of all available products and services
  • Greeted arriving customers and delivered exceptional customer service
  • Built rapport with individual customers, providing honest recommendations
  • Processed incoming shipments, keeping inventory records accurate
  • Recommended merchandise to suit customer budget and preferences
  • Maintained customer satisfaction quickly, resolving issues and offering expert assistance
  • Secured consistent customer sales with knowledgeable friendly support
  • Exceeded quotas frequently with continuous product pushes and attention to customer needs

Education

Diploma - Mental Health

TAFE
Gold Coast, QLD
07.2020

QCE - undefined

Kedron State High School
Brisbane, QLD
11.2017

Certification - Health Service Assistance

Mater Hospital
Brisbane, QLD
11.2017

Certification - Allied Health

Mater Hospital
Brisbane, QLD
11.2017

Certification - IT & Digital Media

Kedron State High School
Brisbane, QLD
04.2016

Skills

  • Strong communication
  • Positive and professional
  • Multitasking
  • Teamwork
  • Meeting deadlines
  • Relationship building
  • Customer relations
  • Meeting Targets
  • Good persuasion skill
  • Organization
  • Persistence
  • KPI
  • Adaptability
  • Resilience

Timeline

Territory Sales Manager VIC & TAS - BDM

Safilo Group Australia
05.2025 - Current

Inventory Manager - Part Time

Florentine Eyewear
07.2022 - 05.2023

Store Manager - Part Time

Florentine Eyewear
06.2021 - 05.2023

Retail Sales Assistant

Sunglass Hut
05.2021 - 06.2021

Retail Sales Assistant

Mecca Maxima
04.2021 - 05.2021

Retail Sales Assistant

Florentine Eyewear
11.2017 - 03.2021

Diploma - Mental Health

TAFE

QCE - undefined

Kedron State High School

Certification - Health Service Assistance

Mater Hospital

Certification - Allied Health

Mater Hospital

Certification - IT & Digital Media

Kedron State High School
Arezou Shirkhodaie