Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Arfan Jafari

Perth,WA

Summary

Motivated professional with over 10 years of experience in retail, warehousing, logistics, and customer service. Demonstrated success in leading teams and achieving performance targets in dynamic environments. Expertise in supervising operations, managing deliveries, and ensuring safety and efficiency. Recognized for strong communication skills and a hands-on approach to problem-solving.

Overview

13
13
years of professional experience

Work History

Customer Service Agent (CSA)

Coles
Perth Riverton, WA
03.2025 - Current
  • Ensured accurate packing of orders while maintaining high quality standards.
  • Delivered online orders efficiently to customers across various locations.
  • Provided friendly customer service during deliveries and in-store interactions.
  • Conducted vehicle safety checks and adhered to transport procedures.
  • Supported team operations during peak periods to enhance workflow efficiency.
  • Maintained a clean and organized workplace to promote safety and productivity.

Leading Hand

Autonexus
Perth Bibra Lake, WA
11.2023 - Current
  • Achieved daily targets while upholding high safety standards through effective team leadership.
  • Trained staff to enhance performance and increase productivity.
  • Facilitated smooth workflow by resolving issues through clear communication.
  • Cultivated a positive, team-oriented work environment.

Picker Packer

Metcash
Perth Canningvale, WA
11.2022 - 10.2023
  • Picked and packed customer orders with high accuracy.
  • Supported team productivity, enhancing overall warehouse efficiency.
  • Assisted in loading and unloading operations to optimize workflow.
  • Maintained a clean and safe workspace, ensuring compliance with safety standards.

Leading Hand

Inghams Enterprises
Perth Osborn Park, WA
01.2017 - 05.2021
  • Supervised daily operations and staff on-site to ensure efficiency.
  • Cultivated a safety-first culture, significantly reducing incidents.
  • Identified and resolved operational issues proactively to prevent escalation.
  • Inspected finished products for defects or discrepancies.
  • Carried out training sessions for new staff members on operating machinery safely.

Retail Assistant

IGA
Perth Rivervale , WA
07.2012 - 12.2016
  • Monitored sales floor traffic and assisted customers with their inquiries.
  • Restocked shelves with new merchandise when required.
  • Operated cash registers efficiently during peak hours of business.
  • Answered phones promptly and directed calls appropriately.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.

Education

High School Diploma -

Australian Islamic College
Kewdale
12-2017

Skills

  • Order fulfillment
  • Customer service
  • Team leadership
  • Workflow optimization
  • Safety compliance
  • Inventory management
  • Problem solving
  • Reliability and punctuality
  • Attention to detail
  • Communication skills
  • Performance training

Languages

Pashto
Native/ Bilingual
Persian
Full Professional
English
Full Professional
Urdu
Limited

References

References available upon request.

Timeline

Customer Service Agent (CSA)

Coles
03.2025 - Current

Leading Hand

Autonexus
11.2023 - Current

Picker Packer

Metcash
11.2022 - 10.2023

Leading Hand

Inghams Enterprises
01.2017 - 05.2021

Retail Assistant

IGA
07.2012 - 12.2016

High School Diploma -

Australian Islamic College

Similar Profiles

CREATE PROFILE
Arfan Jafari