Argie Lorenzo Manlig
Blacktown
Overview
5
5
years of professional experience
Work History
Service Crew
McDonald's
03.2018 - 11.2018
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
Team Leader
McDonald's
12.2018 - 09.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Hotel Supervisor
Chanel Paris Overlooking Hotel
01.2020 - 10.2020
- Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
- Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
- Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
Data Encoder
JBG Accounting Consultancy
12.2020 - 10.2022
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
Education
Diploma - Educational Leadership And Management
Greenwich College
Sydney, NSW03-2024
Skills
- Customer service
- Team motivation
- Guest satisfaction tracking
- Document scanning
- Cleaning and sanitizing
- Staff training and development
- Fast typing speed
Timeline
Data Encoder
JBG Accounting Consultancy
12.2020 - 10.2022
Hotel Supervisor
Chanel Paris Overlooking Hotel
01.2020 - 10.2020
Team Leader
McDonald's
12.2018 - 09.2019
Service Crew
McDonald's
03.2018 - 11.2018
Diploma - Educational Leadership And Management
Greenwich College