Ari Pugh
Terang,VIC
Summary
Began at the Terang IGA as a Floor Assistant - now I am mainly involved in restocking and maintaining the liquor department along side my manager and another worker. I still perform both jobs every week, on weekends I am left to independently work and supervise the liquor department mainly on Sundays. Received comprehensive training before moving into this area for example achieving my Responsible Service of Alcohol certificate (RSA). I have been working and involved in the retail industry for nearly 4 years. I am now looking for a more physical and challenging job outside of this industry that I'd like to maintain for a long time.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Liquor Assistant / Retail Assistant
Terang IGA
02.2022 - Current
- Provided efficient and effective customer service, addressing concerns or issues promptly and professionally.
- Ensured compliance with state alcohol laws, conducting regular checks on expired items and license requirements.
- Participated in staff training sessions online for updated product offerings or company policy changes.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Managed efficient cash register operations as well as counting and closing off the till at the end of the day.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained an organized and visually appealing store layout, resulting in increased customer engagement.
- Improved store efficiency by restocking shelves and maintaining proper inventory levels.
- Engaged in yearly stock take counting
- Had to work independently on weekends, supervising the department and making use of other store managers if unable to solve an issue.
- Operated various equipment safely, including electric and manual pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
- Removing/adding special & promotion items and tickets around the store.
- Ensuring box press and plastic bag waste are compressed and swapped out on a regular basis
Dairy Farmer
DL & VJ CRAWFORD
11.2023 - 04.2025
- Bringing the cows into the yard
- Milking the cows inside the herringbone dairy on either side of the platform
- Washing the cows down to keep the efficiency and effectiveness of the dairy going as to prevent them from running into eachother
- Working in a team consistently calling out to each other keeping communication clear and concise in order to prevent problems
- Medically treating ill cows for conditions, mainly mastitis injecting penicillin in their teats and their backs.
- Ensuring ill cows that have blood in their teats or mastitis are seperated by using a bucket to change where their milk is directed
- Actively feeding the cows as each row goes on
- Cleaning down platforms and yard with hose and any overflow in the tanks
- During calving time herding required to ensure calves have time to drink mothers milk
- Pouring bad milk into seperate buckets
- Maintaining dairy equipment, e.g repairing connectors for suction cups, fixing gates if they become stuck
- Riding the farm bike, loading grain up and going to feed cows/calves down in paddocks
- Ensuring all equipment is cleaned and restored to how it was when we started
Junior Retail Assistant
Greavesy's Fruit N Veg
01.2021 - 02.2022
- Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
- Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Managed efficient cash register operations.
- Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
- Rotating stock on a regular basis ensuring fresh vegetables fruit and other items for customers whilst stocking up the store
- Cleaned equipment, floors and benches at the end of the day
- Maintained a positive and welcoming attitude for customers
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Recieved Primary School Education Prep - Year 1
Mortlake College
MortlakeHigh School Diploma -
Terang College
Terang11-2023
High School Diploma -
VSV (Virtual Schools Victoria)
Online11-2023
Skills
- Adaptability and resilience
- Store cleanliness maintenance
- POS system operation
- Product knowledge expertise
- Customer assistance service
- Multitasking
- Heavy lifting
- Effective communication
- Stocking and replenishing
- Liquor regulations and compliance
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
- Time management
- Problem-solving
- Reliable and responsible
Certification
- Responsible Service of Alcohol (RSA) course SITHFAB021 (Received Sep, 2023)
- Provide First Aid HLTAID003 (Received 2021 will need to be redone)
Timeline
Dairy Farmer
DL & VJ CRAWFORD
11.2023 - 04.2025
Liquor Assistant / Retail Assistant
Terang IGA
02.2022 - Current
Junior Retail Assistant
Greavesy's Fruit N Veg
01.2021 - 02.2022
- Responsible Service of Alcohol (RSA) course SITHFAB021 (Received Sep, 2023)
- Provide First Aid HLTAID003 (Received 2021 will need to be redone)
No Degree - Recieved Primary School Education Prep - Year 1
Mortlake College
High School Diploma -
Terang College
High School Diploma -
VSV (Virtual Schools Victoria)
Similar Profiles
Katrina JustinKatrina Justin
Payroll, Policy & Document Control Officer at Terang & Mortlake Health ServicePayroll, Policy & Document Control Officer at Terang & Mortlake Health Service
Brennan HenriksenBrennan Henriksen
Head Chef at Terang Bistro at the MiddleHead Chef at Terang Bistro at the Middle
Felicity DoddFelicity Dodd
Endorsed Enrolled Nurse at Terang Mortlake Health ServiceEndorsed Enrolled Nurse at Terang Mortlake Health Service