Aria Lama

• Designed and delivered personalized training programs for 1:1 and group clients, achieving high client satisfaction and retention.
• Promoted and upsold packages and programs, consistently exceeding revenue targets.
• Built long-term client relationships, resulting in strong referrals and repeat business.
• Managed multiple clients and schedules, demonstrating organisation and adaptability in fast-paced environments.

Pilates Instructor – Various Studios (3 studios) | Sydney, NSW

January 2025 - February 2026

• Delivered 1:1 and group Pilates classes, tailoring programs to client goals and skill levels.
• Built strong client relationships, resulting in high retention, referrals, and repeat bookings.
• Promoted class packages and private sessions, contributing to studio revenue growth.
• Monitored client progress, adapting programs to maximize results and satisfaction.
• Supported studio operations and events, enhancing client engagement and professional environment.
• Consistently received positive client feedback, strengthening studio reputation and client trust.

• Delivered high-quality service in fast-paced environments, ensuring client satisfaction.
• Built rapport with diverse clients and guests, enhancing repeat business and referrals.
• Managed multiple tasks efficiently, demonstrating adaptability and organisation.
• Problem-solved on the spot to maintain service standards and customer satisfaction.
• Maintained professional appearance and communication, representing the company positively.

• Delivered 1:1 and small group training sessions, designing programs tailored to client goals.
• Built strong client relationships, ensuring high retention and repeat bookings.
• Promoted personal training packages and membership upgrades, contributing to studio revenue growth.
• Operated as a sole trader, managing own clients, scheduling, and income independently.
• Provided expert guidance on fitness, nutrition, and lifestyle, enhancing client satisfaction and results.
• Collaborated with studio team to maintain professional and welcoming environment.