Summary
Overview
Work History
Education
Skills
Timeline
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Aria Mohi

Mullumbimby,NSW

Summary

I have experience across various roles, including a pivotal position at Little Valley Distribution. Excelled in inventory management and problem-solving, significantly reducing product damages. I am known for exceptional team collaboration and attention to detail, I consistently enhance operational efficiency and customer satisfaction.

I am very knowledgeable with extensive expertise in precise and safe body piercing techniques.I Demonstrate the ability to maintain high standards of hygiene and customer satisfaction. I Have a proven track record of effectively managing client expectations and providing personalized recommendations.


Overview

10
10
years of professional experience

Work History

Warehouse All Rounder

Little Valley Distribution
02.2024 - Current
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Work with various Couriers to Organise the pick up of Customer orders and Drop off of Stock.
  • Work on Excel to create spread sheets of Damaged Product for Monthly reports and claims
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • liaise with Companies who provide Little Valley with stock to process claims and any received product issues
  • Assisted in receiving, stocking and distribution of merchandise.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Ensured accurate inventory counts through regular audits and meticulous recordkeeping.

Body Piercer and Store Manager

Off Ya Tree
09.2023 - 02.2024
  • Ensured a safe and sterile environment for piercing procedures, resulting in zero infection incidents during my tenure.
  • Assisted in the selection and ordering of high-quality jewelry inventory, ensuring access to an extensive range of options for clients.
  • Established a welcoming atmosphere within the studio by keeping it clean, organized, and displaying our portfolio proudly.
  • Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences.
  • Sought feedback from clients after their piercing experience, allowing us to continuously improve upon our services and maintain high levels of customer satisfaction.
  • Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
  • Educated clients on proper aftercare techniques, leading to faster healing times and fewer complications.
  • Developed strong rapport with clients through clear communication and a friendly demeanor, building a loyal customer base.
  • Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
  • Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
  • Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
  • Conducted routine equipment maintenance checks to ensure optimal performance levels during every procedure.
  • Provided emotional support and companionship to clients.
  • Preserved patient safety by following safety protocols.

Tea Barista

Chatime Bubble Tea
07.2021 - 09.2023
  • Used POS system to accurately enter orders and process payments.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Bayhost

Topgolf
06.2018 - 07.2021
  • Maintained clean and organized work space to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Trained new staff members on company policies and procedures.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
  • Managed logistics and the set up of events, event bookings, and event promotions.

Food and Beverage Attendant and Retail

Various Jobs
03.2015 - 06.2018

Education

Certificate - First Aid

International Paramedic College
Byron Bay, NSW
10-2023

Certificate - Maintain Infection Prevention For Skin Penetration

Eze Training
Gold Coast, QLD
03-2023

Completion of Year 12 Education -

Coombabah State High School
Gold Coast, QLD
11-2018

Skills

  • Heavy lifting
  • Problem-solving
  • Team collaboration
  • Attention to detail
  • Material handling
  • Data entry
  • Inventory management
  • Stock replenishment
  • Safety compliance
  • Excel and other Office Windows Apps Experience
  • Client consultation
  • Sterilization techniques
  • Infection prevention
  • Hygiene maintenance

Timeline

Warehouse All Rounder

Little Valley Distribution
02.2024 - Current

Body Piercer and Store Manager

Off Ya Tree
09.2023 - 02.2024

Tea Barista

Chatime Bubble Tea
07.2021 - 09.2023

Bayhost

Topgolf
06.2018 - 07.2021

Food and Beverage Attendant and Retail

Various Jobs
03.2015 - 06.2018

Certificate - First Aid

International Paramedic College

Certificate - Maintain Infection Prevention For Skin Penetration

Eze Training

Completion of Year 12 Education -

Coombabah State High School

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Aria Mohi