Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ARIA MOTAMEDI

Doncaster East

Summary

I am a second year Juris Doctor student at RMIT University. During my studies, I have developed great Legal Research and written communication skills that will help me in my career. I am diligent in my work, an excellent communicator and collaborator, and my extensive experience as a Small Business Specialist at Optus has helped me take initiative and make complex decisions on a regular basis. As a Salesperson and Small Business Specialist, I exceeded all expectations and smashed my sales targets, finishing in the top 5 in my territory for multiple months in a row. My management experience has allowed me to create a strong base in critical thinking and customer handling alongside providing exceptionally timely and efficient service. My experiences in Myer assisted greatly with enhancing my time management, collaboration, and objection handling skills, creating a sense of resilience in my approach to both my personal and professional dealings. I am ready to apply my skills and experiences to the next step in my professional career, in order to succeed in any role I take on.

Overview

6
6
years of professional experience

Work History

Sales Assistant/Business Specialist/Shift Manager

Optus
04.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Sales Representative/Merchandiser

Myer
10.2018 - 01.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Education

J.D. - Law

RMIT University
Melbourne, VIC
01.2026

Bachelor of Business - Marketing, International Business

RMIT University
Melbourne, VIC
06-2023

Skills

  • Strong written communication
  • Critical thinking
  • Excellent Interpersonal communication
  • Time management
  • Legal Research
  • Documentation and reporting
  • Customer Service
  • Adaptability
  • Objection Handling
  • Collaboration
  • Leadership
  • Relationship building
  • Complex Problem-solving
  • Customer relationship management

Languages

Persian
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Assistant/Business Specialist/Shift Manager

Optus
04.2021 - Current

Sales Representative/Merchandiser

Myer
10.2018 - 01.2021

J.D. - Law

RMIT University

Bachelor of Business - Marketing, International Business

RMIT University
ARIA MOTAMEDI