Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Aria Wang

Sydney,NSW

Summary

Enthusiastic and professional server who takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.

Overview

3
3
years of professional experience

Work History

Waitress/barista

Wahwah Lounge Cafe
08.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Sales Associate

Footlocker
10.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Waitress

Chong Ming Island Resort
07.2022 - 09.2022
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.

Store Manager/trainer

Uni Bubble Tea Cafe
05.2021 - 06.2022
  • Increased store sales by implementing strategic merchandising plans and visual displays.
  • Developed a comprehensive training program for new store managers, resulting in improved performance and faster onboarding.
  • Facilitated strong communication between team members, fostering a collaborative work environment that maximized productivity.
  • Promoted excellent customer service with thorough staff training and ongoing coaching sessions.

Education

Bachelor of Arts - Cultural Industry Management

Shang Hai Normal University
Shanghai
06.2022

Skills

  • Customer Service
  • Sales Techniques
  • POS System Proficiency
  • Food Safety Practices

Timeline

Sales Associate

Footlocker
10.2023 - Current

Waitress/barista

Wahwah Lounge Cafe
08.2023 - Current

Waitress

Chong Ming Island Resort
07.2022 - 09.2022

Store Manager/trainer

Uni Bubble Tea Cafe
05.2021 - 06.2022

Bachelor of Arts - Cultural Industry Management

Shang Hai Normal University

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Aria Wang