Aria Wong

• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Cultivated warm relationships with regular customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials, and took drink orders.
• Stayed up-to-date on menu changes to help customers make food choices.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Greeted customers entering store and offered assistance with requirements.
• Helped managers with daily checklists and last-minute requirements.
• Answered central telephone system and directed calls accordingly.
• Maintained order and cleanliness of reception area for professional and inviting atmosphere.
• Greeted numerous visitors, vendors and interview candidates.
• Prepared, collected and distributed outgoing and incoming mail and packages.

• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Fielded customer questions to share information about products, availability and pricing.
• Trained new employees on customer service, money handling and organizing strategies.

-Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

-Selling products.
-Provided positive first impressions to welcome existing, new and potential customers.

-Answered customer questions regarding sizing, accessories and proper care for merchandise.

• Help Harbour city with coupon redemption operations.
• Answer customers' questions and handle questions about shopping mall events.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Handled customer inquiries and suggestions courteously and professionally.

• Made food according to standard recipes with requested changes for customer satisfaction.
• Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Maintained clean, trash-free workspaces to maximize productivity and safety.