ARIAH LESLIE
South Perth
Summary
Patient and outgoing customer service representative with three years of experience in retail settings. Providing consistent positive interactions with customers and conflict resolution skills. Proven ability to increase customer retention by addressing complaints in a timely and efficient manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service & Pick Packer
The Whizz Pop Candy Shop
08.2023 - Current
- Maintain a clean and organised work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Complete daily orders with expert picking and packing of shipments.
- Bagging of products according to company procedure
- Friendly customer service
Retail Assistant
Rip Curl
11.2023 - 05.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Assistant & Party Entertainer
The Pickled Fairy & Other Myths
11.2021 - 04.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
- Hosting parties with up to 15 children at a time
- Opening & closing the store with efficiency
Food Service Worker
The Food Truck
03.2020 - 11.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Psychology, minoring in Criminology -
University of Western Australia
Perth, WA10.2027
WACE -
Seton Catholic College
Samson, Perth11.2021
Skills
- Excellent customer care
- Outstanding written and verbal communication
- Strategic sale knowledge
- Multitasking
- Product Packaging
- Critical Thinking
Certification
- Working With Children Check
- RSA
- Police clearance
- Drivers licence
Personal Information
Date of Birth: 03/06/04
Timeline
Retail Assistant
Rip Curl
11.2023 - 05.2024
Customer Service & Pick Packer
The Whizz Pop Candy Shop
08.2023 - Current
Retail Assistant & Party Entertainer
The Pickled Fairy & Other Myths
11.2021 - 04.2024
Food Service Worker
The Food Truck
03.2020 - 11.2020
Bachelor of Psychology, minoring in Criminology -
University of Western Australia
WACE -
Seton Catholic College
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