Arian Gosai
Melbourne,VIC
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Fabricator
ACRT BENCHTOPS Ltd.
06.2024 - Current
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Maintained clean and organized working environment to promote safety and efficiency.
- Collaborated with team members to complete projects accurately and quickly.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Maintained detailed records of work orders completed per day/week/month/year for accurate reporting and resource allocation.
Restaurant Team Member
Nandos
08.2022 - 02.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
IT Communications Assistant
Raising Eyebrows
03.2019 - 09.2021
- Handled routine inquiries from customers via email or phone calls promptly while demonstrating excellent customer service skills.
- Prepared, organized and managed project schedules to produce deliverables and meet deadlines.
- Assisted in organizing successful promotional events, increasing customer reach and generating new leads.
- Streamlined internal communications processes for increased efficiency and employee satisfaction.
- Managed company Facebook, Twitter, Instagram and LinkedIn social media platforms to promote brand and foster public engagement.
Education
Certificate IV - Real Estate
Entry Education
Melbourne, VIC12-2022
High School Diploma -
Vermont Secondary College
Melbourne, VIC12-2020
Skills
- Repair work
- Safety procedures
- Inventory oversight
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving skills
- Data entry
Accomplishments
- Myself and a few fellow peers raised money for housing in Sierra Leone.
- Fascinated a career change
- Trained apprentice in a safe work practice and tool handling
- Delivered high-quality work and constantly praised by clients and supervisors
- Built long lasting friendships with fellow employees
Timeline
Fabricator
ACRT BENCHTOPS Ltd.
06.2024 - Current
Restaurant Team Member
Nandos
08.2022 - 02.2024
IT Communications Assistant
Raising Eyebrows
03.2019 - 09.2021
Certificate IV - Real Estate
Entry Education
High School Diploma -
Vermont Secondary College
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