Ariana Arigore
Gosnells
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Network Aviation. Proven ability to maintain composure in high-pressure situations while ensuring passenger safety and satisfaction. Recognized for attention to detail and effective communication, contributing to enhanced client retention and team performance.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Network Aviation
06.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Office Coordinator
Silk Hospitality
04.2022 - 05.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Team Leader/2IC Manager
Pinjarra Bakery
11.2017 - 05.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Welcomed customers and helped determine their needs.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Southern River College
Perth, WA10-2020
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Patience and composure
Timeline
Flight Attendant
Network Aviation
06.2023 - Current
Office Coordinator
Silk Hospitality
04.2022 - 05.2023
Team Leader/2IC Manager
Pinjarra Bakery
11.2017 - 05.2022
High School Diploma -
Southern River College
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