Ariana Bird
Ipswich,QLD
Summary
Dedicated Exercise Trainer and Group Fitness Instructor skilled in designing and leading customized workout sessions for various skill levels. Focused on creating an inclusive atmosphere that encourages health and community. Experienced in adapting exercises for individuals with special needs, ensuring safety and effectiveness in every session.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Online Personal Trainer
Self employed
Ipswich , QLD
08.2024 - Current
- Designed personalized fitness programs tailored to diverse client requirements.
- Developed and implemented customized fitness plans based on individual goals and needs.
- Educated clients on exercise techniques to ensure safety and effectiveness.
- Monitored client progress, adjusting programs based on feedback and results.
- Cultivated strong client relationships through consistent communication and personalized support.
- Maintained detailed records of workouts, meals, and progress reports for each client.
- Evaluated customer feedback to enhance service quality and address concerns.
PERSONAL TRAINER
Anytime Fitness
09.2021 - 08.2024
- Developed personalized fitness plans tailored to diverse client needs.
- Led cardiovascular and strength training sessions, motivating participants to achieve personal fitness goals.
- Educated clients on proper exercise techniques and safety measures, fostering a safe and effective workout environment.
- Conducted assessments to evaluate clients' physical condition, strength, flexibility, and body composition, guiding tailored fitness strategies.
- Evaluated client progress and modified training programs.
- Recommended exercise modifications to prevent participant injuries.
- Organized group fitness classes to enhance community engagement.
- Collaborated with staff to drive membership growth and retention initiatives.
GROUP FITNESS MANAGER
Anytime Fitness
04.2021 - 04.2023
- Managed scheduling and staffing to enhance class availability and optimize instructor coverage.
- Developed targeted marketing strategies that significantly boosted enrollment in group fitness programs.
- Established partnerships with local businesses, providing discounts that increased participation in group fitness programs.
- Promoted teamwork among staff, boosting member engagement and motivation.
- Oversaw daily operations to foster a welcoming gym environment for members.
- Monitored attendance records while providing feedback on instructor performance metrics.
- Analyzed survey data to identify areas for improvement in programs and services.
- Responded promptly to customer inquiries about class schedules and registration processes.
SALES CONSULTANT
Anytime Fitness
04.2021 - 04.2022
- Drove club revenue growth through proactive sales strategies, increasing overall profitability.
- Generated leads, converting them into memberships and personal training clients.
- Provided exceptional customer service, enhancing onboarding experiences for new members and fostering long-term engagement.
- Built rapport with members, improving retention and generating referrals.
- Coordinated promotional events that attracted new clients and boosted brand awareness.
- Conducted facility tours to highlight gym equipment and services.
- Provided ongoing support to clients, motivating them during their fitness journeys.
PERSONAL TRAINER/FITNESS TRAINER
Temple Fitness Booval
05.2019 - 02.2021
- Delivered engaging group fitness classes and personalized one-on-one training sessions.
- Designed tailored fitness programs addressing diverse client needs.
- Educated clients on proper exercise techniques and safety protocols.
- Monitored client progress and adjusted programs to optimize effectiveness.
- Fostered inclusive environments that empowered clients to achieve fitness goals.
- Collaborated with nutritionists to provide comprehensive wellness guidance.
- Expanded customer base through client referrals and enhanced satisfaction.
- Maintained organized records of client fitness regimens and progress.
NDIS support worker
Self employed
Ipswich , QLD
01.2020 - 06.2020
- Assisted clients with daily living activities and personal care needs, fostering greater independence.
- Developed self-care skills, including personal hygiene practices for improved quality of life.
- Provided emotional support and companionship to enhance overall well-being and reduce feelings of isolation.
- Managed challenging behaviors using positive reinforcement techniques effectively.
- Transported clients to appointments and events, ensuring safe mobility.
- Maintained accurate records of client progress and care interventions, facilitating effective monitoring and informed care decisions.
- Supported community engagement and social activities to foster connections.
- Collaborated with professionals to create individualized treatment plans based on assessments.
Retail Sales Associate
Reiss Emporium
Springfield, 4300
03.2016 - 02.2018
- Delivered exceptional customer service to enhance shopping experiences.
- Assisted customers in product selection and fitting room usage, enhancing overall satisfaction.
- Processed transactions accurately using point-of-sale systems, including sales returns and exchanges.
- Handled customer inquiries and resolved issues promptly, maintaining professionalism.
- Promoted special offers and discounts, raising average transaction values.
- Managed inventory levels, organized merchandise displays, and restocked items efficiently.
- Trained new staff on sales techniques and store policies, ensuring consistent customer experience.
- Maintained clean work environment through regular dusting, vacuuming, and mopping.
Salesperson
Dimes marketing
Morayfield, QLD
04.2013 - 11.2013
- Developed key customer relationships, driving significant sales increases.
- Educated customers on available products and services, boosting product awareness.
- Advised customers on latest product features and benefits to support informed decisions.
- Followed up on leads from marketing campaigns, increasing sales opportunities.
- Conducted outreach calls to potential clients, generating interest in services.
- Resolved customer complaints promptly and efficiently to maintain satisfaction.
- Trained new staff on sales techniques and college policies, enhancing team effectiveness.
- Engaged students in course offerings and enrollment processes, increasing participation.
Receptionist/Personal Assistant
Breakfree Accomodation
, QLD
04.2013 - 11.2013
- Coordinated reservations and managed bookings in property management system to streamline guest services.
- Scheduled and confirmed appointments for clients and visitors.
- Answered incoming calls, took messages, and directed calls to appropriate departments to facilitate communication.
- Greeted visitors and offered assistance and information, enhancing guest experience and satisfaction.
- Delivered excellent customer service while interacting with internal and external customers.
- Organized front desk supplies to ensure optimal operational flow.
- Collaborated with housekeeping to guarantee room readiness for guests.
- Updated customer information to maintain accurate accounts.
Accounts Payable and Receivable Clerk
IGA
Bribie Island , QLD
05.2010 - 01.2012
- Executed outbound collection calls and sent emails to expedite overdue invoice payments, improving cash flow.
- Collaborated with team members to resolve payment issues, ensuring timely processing of invoices.
- Communicated promptly with vendors regarding payment statuses and inquiries.
- Managed customer accounts and reconciled discrepancies with precision.
- Maintained accurate transaction records using accounting software.
- Assisted in month-end closings by preparing financial documentation.
- Reviewed purchase orders for compliance with company policies.
- Conducted regular audits of data entries to identify discrepancies and maintain accuracy in financial records.
Education
Certificate 3 - Fitness
Australian Fitness Academy
01-2020
Certificate 4 - Fitness
Australian Fitness Academy
01-2020
Bachelor - Nursing science
University of Southern Queensland
Ipswich, QLD01-2019
Some College (No Degree) - Certificate 3 Business
Brighter Future Australia
Upper Caboollure, QLDSkills
- Personalized Training Plans
- Exercise Program Design
- Strength & Conditioning Coaching
- Yoga and Pilates Instruction
- Functional Movement Training
- Virtual Boot Camp Development
- Group Fitness Programming & Scheduling
- Program Design
- Workout Plans
- Body Composition Analysis
- Injury Management
- Post-Rehabilitation Training
- Nutritional Coaching
- Fat Loss Programming
- Resistance Training
- Flexibility and Mobility
- Senior Fitness Programs
- Training & Mentoring
- Team Leadership
- Staff Collaboration
- Member Engagement
- Member Support
- Client Retention Strategies
- Retention
- Customer Engagement
- Goal Development
- Activity Planning
- Virtual Class Promotion
- Digital Marketing
- Marketing Strategy
- Subscription Model Development
- Time Management
- Problem Solving
- Adaptability
- Communication Skills
- Motivational
- Leadership Skills
- Motivational
- Personal training techniques
- Senior fitness programs
- Personalized training
- Core strength development
- Fat Loss Programming
- Rehabilitation exercises
Certification
Peak physique Hot yoga certified
Accomplishments
Titled Best Personal Trainer in Ipswich in 2019
Timeline
Online Personal Trainer
Self employed
08.2024 - Current
PERSONAL TRAINER
Anytime Fitness
09.2021 - 08.2024
GROUP FITNESS MANAGER
Anytime Fitness
04.2021 - 04.2023
SALES CONSULTANT
Anytime Fitness
04.2021 - 04.2022
NDIS support worker
Self employed
01.2020 - 06.2020
PERSONAL TRAINER/FITNESS TRAINER
Temple Fitness Booval
05.2019 - 02.2021
Retail Sales Associate
Reiss Emporium
03.2016 - 02.2018
Salesperson
Dimes marketing
04.2013 - 11.2013
Receptionist/Personal Assistant
Breakfree Accomodation
04.2013 - 11.2013
Accounts Payable and Receivable Clerk
IGA
05.2010 - 01.2012
Certificate 3 - Fitness
Australian Fitness Academy
Certificate 4 - Fitness
Australian Fitness Academy
Bachelor - Nursing science
University of Southern Queensland
Some College (No Degree) - Certificate 3 Business
Brighter Future Australia