Summary
Overview
Work History
Education
Skills
Timeline
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Ariarna Brooke-Meyers

Bundaberg

Summary

Dynamic and compassionate Phlebotomist with extensive experience at Sullivan Nicolaides Pathology, excelling in specimen collection and patient care. Proven ability to ensure patient confidentiality and regulatory compliance while delivering exceptional service. Skilled in venipuncture and adept at problem solving, fostering a reassuring environment for patients during procedures.

Overview

4
4
years of professional experience

Work History

Phlebotomist

Sullivan Nicolaides Pathology
03.2024 - Current
  • Venipuncture: Proficiency in drawing blood from veins.
  • Capillary Puncture: Ability to collect blood samples from fingertips or heels.
  • Specimen Collection and Handling: Expertise in collecting, handling, and processing various types of samples.
  • Labelling: Accurate and clear labelling of specimens to ensure proper identification.
  • Equipment Proficiency: Familiarity with and ability to use phlebotomy equipment, including tourniquets, needles, and collection tubes.
  • Infection Control: Adherence to safety protocols and infection control measures.
  • Blood Sample Handling Safety: Knowledge of safe handling and disposal of blood and other biohazardous materials.
  • Medical Records Management: Accurate documentation of patient information and specimen details.
  • Diagnostic Procedures: Understanding of diagnostic procedures and related terminology
  • Medical Terminology: Familiarity with medical terms relevant to phlebotomy and laboratory procedures, according to Resume Worded.
  • HIPAA Compliance: Understanding and adherence to HIPAA regulations regarding patient privacy and confidentiality.
  • Communication Skills: Ability to communicate effectively with patients, explaining procedures and addressing concerns.
  • Patient Interaction: Providing a positive and reassuring experience for patients, especially those who may be anxious about blood draws.
  • Attention to Detail: Accuracy in all aspects of blood collection and documentation.
  • Time Management: Efficiently managing tasks and prioritizing workflow in a fast-paced environment.
  • Problem Solving: Ability to address and resolve any issues that may arise during the blood collection process.
  • Teamwork: Collaborating effectively with other healthcare professionals.
  • Adaptability: Flexibility to adjust to different situations and patient needs.
  • Empathy: Showing compassion and understanding towards patients and family members.
  • Calming Anxious Patients: Providing reassurance and support to patients who may be nervous or fearful.
  • Customer Service: Providing excellent service to patients and colleagues.
  • Ability to liaise and work among Doctors, Nurses and other relative providers of relevance.
  • Patient care.
  • Work with Private Health billing, VET card, Pension cards, billing and online payments and or/ POS payments.
  • Use of company vehicles.
  • Stock and Ordering rotations.

Hospitality Worker

The Club Hotel
10.2021 - 01.2024
  • Trained new staff members on proper customer service and hospitality policies.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Customer Service: Excellent communication, attentiveness, and the ability to create a positive and welcoming atmosphere.
  • Communication: Clear and effective communication with customers and colleagues.
  • Multitasking: Ability to handle multiple drink orders and other tasks simultaneously.
  • Organisation: Maintaining a clean and organized workspace, managing inventory, and keeping track of orders.
  • Problem-Solving: Addressing customer requests, resolving issues, and handling difficult situations calmly.
  • Adaptability: Adjusting to changing situations, such as busy shifts and diverse customer needs.
  • Stamina: Ability to work long shifts and stand for extended periods.
  • Responsible Alcohol Service: Knowledge of and adherence to laws and regulations regarding alcohol service.
  • Teamwork: Collaborating with other staff members to ensure smooth service.
  • Memory: Remembering drink orders, customer preferences, and drink recipes.
  • Composure: Maintaining composure under pressure
  • Ability to accept criticism
  • confidence in POS machines and Cash management

Education

Secondary School -

Shalom College
Bundaberg
11-2023

Certificate III in Health Services -

Connect And Grown
Bundaberg, QLD
10-2023

Skills

  • Patient confidentiality
  • Specimen preparation
  • Patient care
  • Regulatory compliance
  • Recording data
  • Quality control
  • Paperwork processing
  • Sanitation and sterilisation
  • Problem solving abilities
  • Professionalism
  • Task prioritisation
  • Telephone etiquette
  • Teamwork

Timeline

Phlebotomist

Sullivan Nicolaides Pathology
03.2024 - Current

Hospitality Worker

The Club Hotel
10.2021 - 01.2024

Secondary School -

Shalom College

Certificate III in Health Services -

Connect And Grown

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Ariarna Brooke-Meyers