Aric Morselli

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
• Trained employees in essential job functions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Mentored and supported junior staff members to apply best practices and follow procedures.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Transported patients between rooms and appointments or testing locations.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

• Engaged clients in health-related activities to enhance overall well-being.
• Paid attention to detail while completing assignments.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Developed and maintained courteous and effective working relationships.

• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Supervised all areas of restaurant to keep it clean and well-maintained.
• Managed team of up to 8 restaurant staff, maintaining exceptional customer service and quality standards.
• Conducted regular meetings with staff to discuss performance and address any issues.
• Analyzed daily sales figures and developed strategies to increase sales.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Motivated staff to perform at peak efficiency and quality.
• Developed unique events and special promotions to drive sales.
• Managed staff schedules and maintained adequate coverage for all shifts.

• Identified and addressed customer complaints to promote satisfaction and loyalty.
• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

• Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
• Cultivated warm relationships with regular customers.
• Operated register to process payments and collect cash payment for order totals.
• Used cash registers and calculators to prepare bills, accept payments and make change.
• Greeted guests pleasantly and answered menu questions.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Greeted guests with friendly and professional acknowledgment to build rapport.

Matahari is one of the biggest department store in Indonesia

• Developed strong customer relationships to enhance brand loyalty and drive repeat business.
• Implemented effective sales strategies that improved overall team performance and productivity.
• Led training sessions focused on sales techniques, resulting in improved team confidence and effectiveness.
• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Expanded customer base through targeted prospecting and networking efforts.
• Negotiated contracts skillfully, securing favorable terms for both company and client.
• Enhanced product knowledge by attending training sessions and staying current with industry trends.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Negotiated prices, terms of sales and service agreements.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Monitored service after sale and implemented quick and effective problem resolutions.