Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Business Owner
TSG
MORANBAH, QLD
03.2023 - Current
Conducted market research to identify new opportunities for growth.
Negotiated contracts with vendors for supplies and services.
Participated in trade shows, conventions, and other events related to industry promotion.
Mentored and trained new hires on sales techniques and customer service procedures.
Created a customer service policy to ensure customers were satisfied with products or services.
Conducted competitive analysis to inform strategic planning and positioning.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Forecasted customer demand to set prices or credit terms for goods or services.
Scheduled maintenance activities for equipment used by the business.
Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Interviewed, trained and supervised employees.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Kept up-to-date on regulatory changes affecting business operations.
Sole Trader
United Mills Service Station
MORANBAH, QLD
01.2015 - 12.2022
Kept records for production, inventory, income and expenses.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Interviewed, trained and supervised employees.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Kept up-to-date on regulatory changes affecting business operations.
Resolved issues quickly through meticulous research and quick decision-making.
Mentored and trained new hires on sales techniques and customer service procedures.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Set pricing structures according to market analytics and emerging trends.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Prepared staff work schedules and assigned team members to specific duties.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.