Arielia Dickinson
Woonona,NEW SOUTH WALES
Summary
Adept at multitasking and organization, I enhanced customer satisfaction and efficiency in fast-paced environments like Harbourfront Seafood Restaurant. Leveraging strong verbal communication and time management skills, I effectively managed multiple tables and client interactions, significantly improving service delivery and operational smoothness.
Overview
3
3
years of professional experience
Work History
Receptionist
South Coast Family Law Group
Wollongong, NSW
02.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Wait Staff Member, Front of House
Harbourfront Seafood Restaurant
Wollongong, NSW
02.2023 - Current
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Front of House, Wait Staff Member
Woonona Pizza Kitchen
Woonona, NSW
12.2024 - 01.2025
- Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
- Utilized strong multitasking abilities to manage multiple tables simultaneously without sacrificing quality of service.
- Handled high-pressure situations gracefully, resolving issues promptly while maintaining composure and professionalism.
- Accurately processed payments, including cash, credit card transactions, and splitting bills among parties when necessary.
Wait Staff Member, Dishie
The Fitz Cafe and Bar
Bulli, NSW
12.2024 - 01.2025
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Wait Staff Member
Sakura Sushi Japanese Restaurant
Wollongong, NSW
02.2022 - 02.2023
- Maintained cleanliness in the dining area, contributing to a pleasant customer atmosphere.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep the dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Five Islands Secondary College
Port Kembla, NSW12-2026
St Mary Star of The Sea
Wollongong, NSW12-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
South Coast Family Law Group
02.2025 - Current
Front of House, Wait Staff Member
Woonona Pizza Kitchen
12.2024 - 01.2025
Wait Staff Member, Dishie
The Fitz Cafe and Bar
12.2024 - 01.2025
Wait Staff Member, Front of House
Harbourfront Seafood Restaurant
02.2023 - Current
Wait Staff Member
Sakura Sushi Japanese Restaurant
02.2022 - 02.2023
Five Islands Secondary College
St Mary Star of The Sea