Summary
Overview
Work History
Education
Skills
Timeline
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Arielia Dickinson

Woonona,NEW SOUTH WALES

Summary

Adept at multitasking and organization, I enhanced customer satisfaction and efficiency in fast-paced environments like Harbourfront Seafood Restaurant. Leveraging strong verbal communication and time management skills, I effectively managed multiple tables and client interactions, significantly improving service delivery and operational smoothness.

Overview

3
3
years of professional experience

Work History

Receptionist

South Coast Family Law Group
02.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Wait Staff Member, Front of House

Harbourfront Seafood Restaurant
02.2023 - Current
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Front of House, Wait Staff Member

Woonona Pizza Kitchen
12.2024 - 01.2025
  • Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
  • Utilized strong multitasking abilities to manage multiple tables simultaneously without sacrificing quality of service.
  • Handled high-pressure situations gracefully, resolving issues promptly while maintaining composure and professionalism.
  • Accurately processed payments, including cash, credit card transactions, and splitting bills among parties when necessary.

Wait Staff Member, Dishie

The Fitz Cafe and Bar
12.2024 - 01.2025
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.

Wait Staff Member

Sakura Sushi Japanese Restaurant
02.2022 - 02.2023
  • Maintained cleanliness in the dining area, contributing to a pleasant customer atmosphere.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Education

Five Islands Secondary College
Port Kembla, NSW
12-2026

St Mary Star of The Sea
Wollongong, NSW
12-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

South Coast Family Law Group
02.2025 - Current

Front of House, Wait Staff Member

Woonona Pizza Kitchen
12.2024 - 01.2025

Wait Staff Member, Dishie

The Fitz Cafe and Bar
12.2024 - 01.2025

Wait Staff Member, Front of House

Harbourfront Seafood Restaurant
02.2023 - Current

Wait Staff Member

Sakura Sushi Japanese Restaurant
02.2022 - 02.2023

Five Islands Secondary College

St Mary Star of The Sea
Arielia Dickinson