Arif Abdul
Regents Park,QLD
Summary
Results-oriented professional experienced in business operations, consistently delivering high productivity and task efficiency. I am enthusiastic and committed to contributing to team success through hard work, attention to detail, and exceptional organizational abilities. I have a clear understanding of my expectations in my current role and am eager to enhance them with further training and experience. I am driven to learn, grow, and excel in a position that utilizes my secondary and tertiary skills and provides opportunities for a fulfilling career.
Overview
20
20
years of professional experience
Work History
Senior Advisor PCI
Department of Transport and Main Roads
Brisbane , QLD
09.2023 - Current
- Delivered valuable guidance on achieving compliance across various business units.
- Worked jointly with various internal teams to create actionable strategies for implementing identified improvements.
- Presented detailed reports for effective decision-making to top-level management
- Effectively managing service provider contracts and renewals.
- Compiled detailed briefs for management's review.
- Composed proposals detailing potential strategies to meet customer requirements.
- Ensured adherence to PCI DSS standards
- Executed various security tests, including ASV, to meet the requirements outlined in PCI DSS industry regulations.
- Managed relationships with various internal and external stakeholders.
- Scheduled and managed work programs efficiently.
- Coordinated with relevant stakeholders to prepare TMR business areas for annual PCI compliance assessment and gathered supporting evidence for the QSA.
- Took part in audits carried out by external auditors to evaluate TMR's compliance with PCI DSS standards.
- Migrated existing documents into SharePoint document libraries.
- Assisted with various administrative tasks for the team and management.
A/Project Manager (Operational Systems & Governance)
Department of Transport & Main Roads
Brisbane, QLD
06.2022 - 09.2023
- Effectively coordinated with RoadTek Operational System and Governance team for 2 days per week in the role of AO6 Project Manager, showcasing strong leadership abilities.
- Performed thorough research, analysis, and evaluation leading to enhanced business outcomes.
- Develop and manage the project scope in close consultation with key stakeholders, customers, and project board.
- Develop and implement quality management standards and processes that satisfy customer requirements.
- Delivered successful business system enhancements and improvements by collaborating with cross-functional teams, resulting in positive outcomes in areas such as safety, quality, environment, and workforce capability.
Systems Coordinator
RoadTek South Brisbane Operations Unit
01.2019 - 06.2022
- Collaborated with key personnel to verify data integrity and compliance with all related regulatory guidelines and requirements
- Reviewed and signed off Project Management Plans under Quality Space
- Development of internal education and instructions and information's for systems users
- Reviewed existing System specifications to identify potential improvements
- Produced and reviewed audit reports for submission to Principal Advisor (Operational Systems and Governance)
- Advised Project Manager and Project Team on audit recommendations and internal controls
- Developed and enforced audit policies and administrative and technical functions
- Performed strategic planning, execution, and finalization of audits
- Developed auditing program to address risks and evaluate regulatory requirements
- Completed audit papers by thoroughly documenting audit tests and findings
- Identified control gaps in processes, procedures and systems through Audit findings, assessment, and suggested methods for improvement
- Preparations for compliance audits to determine compliance with Quality, Environmental and System procedures
- Worked closely with Management Team to maintain optimum levels of communication to provide system support and preparations effectively and efficiently for external Audits
- Helped in preparation with developing the Business Continuity Plan for COVID-19.
Project Management Support Officer
Civil Works, Hemmant Depot
06.2017 - 12.2019
- Productive Project Support Officer with detailed knowledge of project management techniques and tools
- Provide administrative support, schedules project meetings, distributes meeting agendas and assists in resource management and business reporting activities
- Performed regular job site observations to provide direction for general contractor personnel and subcontractors
- Boosted team productivity through enhanced use of technology to streamlining paperwork required for project work
- Worked in collaboration with Project Manager to develop better administrative support for the project team and organized resources necessary for team members to succeed
- Successfully planned and executed monthly meetings and events per year, ranging from 20 to 30 attendees
- Prepared reports for individual projects for the RoadTek awards nominations and we were the winners in the customer service category in 2019 for Murarrie Park and Ride project.
Administration Coordinator
Office of the Executive Director (RoadTek South)
08.2016 - 06.2017
Project Management Support Officer
Riverside Express Way Project
12.2015 - 08.2016
Administration Office
Nathan Depot, LGMA Depot, Harvey Street Depot, and Hemmant Depot, QLD
12.2011 - 11.2015
Customer Advisor
National Australia Bank
Beenleigh, QLD
04.2009 - 11.2011
Bank Officer
ANZ Bank
Lautoka, FIJI ISLANDS
10.2006 - 09.2008
Accounts Office
Nirbhay C Rekha & Associates
Lautoka, FIJI ISLANDS
01.2006 - 10.2006
Accounts Clerk - Volunteer Work Experience
Sugar Cane Growers Council
Lautoka, FIJI ISLANDS
02.2005 - 07.2005
Education
Diploma in Business and Applied Computing -
Fiji Institute of Technology
NamakaSenior Certificate, Form 1-6 -
Lautoka Muslim College
Fiji IslandPrimary Education, Class 1-6 -
Lautoka Muslim Primary School
Fiji IslandSkills
- Resolute and Punctual
- Trustworthy
- Communication Skills
- Strive to achieve goals
- Technical Competency
- Co-operative and hardworking
- Prepare and Programme electronic forms through Adobe professional
- Active Listening
- Public Speaking
- Customer Service Skills
- Time Management Skills
- Goal setting and Task listening
- QLD Drivers Licence Current (Since 2005)
- Google Chrome
- Training completed in Power BI
- SAP- Systems, Applications, Products
- Compliance requirements
References
- Chris Lunson, Executive Director (South), RoadTek | Department of Transport and Main Roads, Floor 7, 313 Adelaide Street, Brisbane, Qld, 4000, (07) 3066 5309, 0428 871 533, christopher.f.lunson@tmr.qld.gov.au
- Gerson Ida, Operations Manager (Brisbane), RoadTek (South) | RoadTek Branch | Department of Transport and Main Roads, 10 Oregon Street, Hemmant, Qld, 4174, (07) 3066 4444, 0418 731 890, gerson.s.ida@tmr.qld.gov.au
- Belinda Bowerman, A/Principal Advisor, Operational Systems & Governance | RoadTek Branch | Department of Transport and Main Roads, RoadTek Sunshine Coast Depot, (07) 54396919, 0409835286, belinda.j.bowerman@tmr.qld.gov.au
Timeline
Senior Advisor PCI
Department of Transport and Main Roads
09.2023 - Current
A/Project Manager (Operational Systems & Governance)
Department of Transport & Main Roads
06.2022 - 09.2023
Systems Coordinator
RoadTek South Brisbane Operations Unit
01.2019 - 06.2022
Project Management Support Officer
Civil Works, Hemmant Depot
06.2017 - 12.2019
Administration Coordinator
Office of the Executive Director (RoadTek South)
08.2016 - 06.2017
Project Management Support Officer
Riverside Express Way Project
12.2015 - 08.2016
Administration Office
Nathan Depot, LGMA Depot, Harvey Street Depot, and Hemmant Depot, QLD
12.2011 - 11.2015
Customer Advisor
National Australia Bank
04.2009 - 11.2011
Bank Officer
ANZ Bank
10.2006 - 09.2008
Accounts Office
Nirbhay C Rekha & Associates
01.2006 - 10.2006
Accounts Clerk - Volunteer Work Experience
Sugar Cane Growers Council
02.2005 - 07.2005
Diploma in Business and Applied Computing -
Fiji Institute of Technology
Senior Certificate, Form 1-6 -
Lautoka Muslim College
Primary Education, Class 1-6 -
Lautoka Muslim Primary School
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