Arifa Muradi
Dandenong North,Australia
Summary
I am looking for a full-time employment opportunity in any architectural areas that are available for my service. I am currently working full-time as a client advisor. I enjoy working with people and I am very committed. With my cooperative skills and my positive attitude, I would try my best to be an asset for your business. I am hoping for experiences that would benefit me with my future career and allow me to adapt to various changes.
Overview
8
8
years of professional experience
Work History
Client Advisor
Amplifon I Hearing Care Professionals
FERNTREE GULLY, MELBOURNE
06.2023 - Current
- Worked closely with senior audiologists and management team members regarding client enquiries.
- Developed relationships with clients through regular communication and follow-up.
- Processed payments plans accurately and efficiently using ETIKA and HUMM
- Prepared packages for shipping via courier service and postal service.
- Answered phone calls and emails to provide information and rescheduled appointments.
- Managed stationary and stock supplies in clinic
Casual Salesperson
Michael Hill Jeweller
MIDLAND GATE, PERTH
10.2022 - 06.2023
- Reset store displays for special events and seasonal merchandise changes.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Monitored inventory levels and placed orders as needed.
- Monitored customer order process and addressed customer issues.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recognized security risks to properly handle situations.
- Demonstrated product features to align with customer needs
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Operated register, handled cash and processed credit card transactions.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
Administration Assistant | Receptionist
Australian Institution Workplace Learning (AIWT)
MALAGA, PERTH
02.2016 - 11.2016
- Answered incoming calls, took messages, and transferred calls.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Organized files, developed spreadsheets and faxed reports, maintaining front desk and reception area in neat and organized fashion.
- Preparing course study guides, specifically for early childcare education & career courses,
Retail Assistant
Summer Lake Pharmacy
BALLAJURA, PERTH
01.2016 - 01.2016
- Processed returns, exchanges, refunds and payments credit card machine and POS system.
- Unboxed new merchandise and restocked shelves, checked shipment pack slips to confirm quantities and correct merchandise in delivery.
Education
BACHELOR OF APPLIED SCIENCE (ARCHITECTURAL SCIENCE) -
Curtin University
Perth, WA11-2021
UNIREADY COURSE -
Curtin University
07-2017
CERTIFICATE II IN BUSINESS -
Ballajura Community College
11-2016
GRADUATED HIGH SCHOOL -
Ballajura Community College
11-2016
Skills
- SketchUp
- BIM
- Revit
- Adobe
- AutoCAD
- Twinmotion
- Enscape
Timeline
Client Advisor
Amplifon I Hearing Care Professionals
06.2023 - Current
Casual Salesperson
Michael Hill Jeweller
10.2022 - 06.2023
Administration Assistant | Receptionist
Australian Institution Workplace Learning (AIWT)
02.2016 - 11.2016
Retail Assistant
Summer Lake Pharmacy
01.2016 - 01.2016
BACHELOR OF APPLIED SCIENCE (ARCHITECTURAL SCIENCE) -
Curtin University
UNIREADY COURSE -
Curtin University
CERTIFICATE II IN BUSINESS -
Ballajura Community College
GRADUATED HIGH SCHOOL -
Ballajura Community College
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