Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arina Mukoseeva

Cleveland

Summary

Personable and dedicated with passion for delivering excellent customer service. Possesses solid understanding of coffee brewing techniques and exceptional attention to detail. Proven ability to efficiently multitask and collaborate with team members to ensure customer satisfaction. Aims to create delightful customer experiences through a welcoming atmosphere and efficient service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Gastronome
08.2022 - 11.2024
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Sliced fruits, vegetables and meats for use in food service
  • Maintained clean and organized workspace, enabling coworkers to locate resources and products
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Collected payments and provided accurate change
  • Addressed and resolved customer concerns to maintain brand loyalty
  • Answered customer questions and provided store information
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store
  • Trained new team members in cash register operation, stock procedures and customer services

Lash Artist

Self Employed
10.2023 - Current
  • Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health
  • Improved appointment efficiency through effective time management while ensuring high-quality results for each client
  • Followed correct processes to apply lash extensions to clients' natural lashes
  • Consulted with clients to understand desired look and discuss available lash options
  • Developed loyal following of clients by providing high-quality services
  • Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff
  • Expanded clientele base with excellent customer service and consistent referrals from satisfied clients
  • Used social media platforms to promote salon and services

Education

Year 10 -

Cleveland District State High School
Cleveland, QLD
11-2026

Skills

  • Espresso Machine Operation
  • Safe Food Handling Practices
  • Product Advertising
  • Stocking Supplies and Retail Products
  • Outstanding Verbal and Written Communication
  • Customer Service and Assistance

Certification

  • Advanced Barista Skills (2022)
  • Safe Food Handling Certificate - National Restaurant Association (2022)
  • Eyelash Extension Certification – Various Accredited Beauty Schools (2024)

Languages

English
Native or Bilingual
Russian
Native or Bilingual
French
Professional Working

Timeline

Lash Artist

Self Employed
10.2023 - Current

Barista

Gastronome
08.2022 - 11.2024

Year 10 -

Cleveland District State High School

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Arina Mukoseeva