Oishee Sarkhel
Brisbane
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and to ensure the highest level of functionality and productivity. Adept in working with patient records, medical billing, and all aspects of healthcare administration in a fast-paced environment. Committed to utilizing my strengths and experience working in healthcare systems to support smooth administrative processes.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Caltex Star Mart
01.2022 - Current
- Enforced rules, regulations, policies, and procedures and responded to emergency situations requiring security assistance
- Provide excellent customer service according to the company's policy
- Dealing with a customer complaint
- Worked flexible hours, night, weekend, and holiday shifts
- Drove customer satisfaction by answering questions and providing solutions to issues promptly
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked closely with shift manager to solve problems and handle customer concerns.
ADMINISTRATION SUPPORT OFFICER
Apollo Hospitals
03.2021 - 10.2022
- Supported records management by organizing and filing documents both physically and electronically.
- Collected, validated, and distributed information to employees.
- Entered and maintained departmental records in company database.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Generated reports to suggest corrective actions and process improvements.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Coordinated with human resources department to handle payroll and personnel databases.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Managed company schedule to coordinate calendar and arrange travel.
Education
Certificate III in Health Administration - Health Administration
TAFE Queensland
02.2024
Bachelor of Arts - English Language And Literature
West Bengal State University
Kolkata,India2022
Skills
- General administrative support
- Data entry and record management
- Reception and customer service
- Office equipment operation and maintenance
- Filing and file notation
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong communication and interpersonal skills
- Team collaboration
- Attention to detail
Reference
- Shane Stack, 0478895120, Manager - Caltex
- Nina Bhattacharjee , 0469378570, Scheduling officer- Cancer care services, Queensland health
Timeline
Retail Assistant
Caltex Star Mart
01.2022 - Current
ADMINISTRATION SUPPORT OFFICER
Apollo Hospitals
03.2021 - 10.2022
Certificate III in Health Administration - Health Administration
TAFE Queensland
Bachelor of Arts - English Language And Literature
West Bengal State University
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