Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aristea Nanitsos

Garran,ACT

Summary

Accomplished entrepreneur and manager with a proven track record at Intimo Lingerie, enhancing operational efficiency and customer satisfaction. Skilled in event planning and upselling strategies, adept at multitasking and administrative support. Demonstrated ability to improve sales and profitability by implementing effective marketing and customer service standards. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

24
24
years of professional experience

Work History

Bra Fit Specialist

Intimo Lingerie
2021.06 - Current

Running my our business.

Fitting women and educating them on the proper fit.

Ordering and refitting them for the perfect fit

Paperwork and Instagram campaigns

Call and communicate with clients.

Respect their privacy

Pizza Manager

Domino's Pizza
2014.11 - 2019.08
  • Developed and implemented strategies to increase sales and profitability.
  • Oversaw training of more than Number team members.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Tracked food production levels, meal counts, and supply costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Collaborated with other departments to coordinate events and promotions.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Reviewed and approved employee schedules and timesheets.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Formulated and implemented marketing strategies to increase sales and customer loyalty.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Medical Receptionist

Hughes Family Practice
2012.12 - 2016.08
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Completed patient referrals to other medical specialists.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Assisted with medical coding and billing tasks.
  • Prepared and processed patient referrals and transfer requests.
  • Received and routed laboratory results to correct clinical staff members.
  • Processed medical insurance claims and payments.

Bank Teller

Westpac Banking
2011.11 - 2013.08
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Turned in excess cash to maintain drawer security.
  • Reconciled cash drawer and resolved discrepancies.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Cafe Owner

Babar
2001.01 - 2010.08
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Education

Hospitality - Management in Hospitality

TAFE Canberra
Canberra, ACT
11.1990

Skills

  • Event preparation
  • Upselling strategies
  • Event Planning
  • Food Preparation
  • Housekeeping
  • Reservation Management
  • Health Code Compliance
  • Cleaning and sanitizing
  • First Aid Training
  • Food safety knowledge
  • Guest Reception
  • Guest Registration
  • Data Entry
  • Administrative Support
  • Concierge services
  • Multitasking

Languages

Greek
Elementary

Timeline

Bra Fit Specialist

Intimo Lingerie
2021.06 - Current

Pizza Manager

Domino's Pizza
2014.11 - 2019.08

Medical Receptionist

Hughes Family Practice
2012.12 - 2016.08

Bank Teller

Westpac Banking
2011.11 - 2013.08

Cafe Owner

Babar
2001.01 - 2010.08

Hospitality - Management in Hospitality

TAFE Canberra
Aristea Nanitsos