Arizona Sciascia

I began my journey as a float/lunch cover on a casual basis. Within the first 2-4 months, I transitioned to a permanent part-time role as an assistant educator. Over the following years, I absorbed valuable knowledge from my lead educators, which paved the way for my advancement to the management team in administration. With this experience, I successfully completed my Diploma of Early Childhood Education and Care, ultimately leading to my promotion to the role of lead educator.

skills through the 5 years i worked here:

• Resolved conflicts effectively between team members by mediating disputes fairly while maintaining professionalism.
• Devised strategic plans to achieve short-and long-term business objectives, driving organizational growth and profitability.
• Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
• Set and oversaw weekly and special event menu plans.
• Mentored junior team members, accelerating their professional growth and development.
• Drove change management efforts across the organization, leading to more agile business processes.
• Established clear expectations and accountability measures for team members, resulting in increased performance levels.
• Developed strong relationships with cross-functional teams, fostering a collaborative work environment.
• Implemented training programs to develop team skills, resulting in higher employee retention rates and job satisfaction.
• Championed diversity and inclusion initiatives within the workplace, promoting a more inclusive workforce culture.
• Cultivated a high-performance culture through positive reinforcement and recognition of accomplishments.
• Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
• Coordinated team schedules to keep shifts properly staffed during busy periods.
• Supported regulatory compliance by overseeing audits to verify protocol adherence.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Monitored food inventory and supplies to prevent waste.
• Monitored food preparation, production, and plating for quality control.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Controlled food costs and managed inventory.
• Directed food preparation and cooking activities to meet health and safety standards.
• Created new recipes, outlined steps, and training staff on correct preparation.

• Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
• Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
• Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
• Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
• Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
• Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
• Handled cash transactions efficiently while adhering to company policies for secure financial management.

• Enhanced customer satisfaction by providing efficient and accurate order processing.
• Participated in ongoing training sessions to stay current on menu offerings, promotions, and best practices.
• Handled high-volume periods with ease, maintaining composure under pressure while serving customers efficiently.
• Demonstrated adaptability by learning new roles within the restaurant as necessary, supporting team members whenever possible.