Arjon Ahmed
Sydney,NSW
Summary
Self- directed and energetic with efficient performance in both autonomous or collaborative environments. Meticulous and detail-oriented with excellent observational, organizational & communication skills.
Overview
3
3
years of professional experience
Work History
Volunteer Team Member
Youth Worldwide Foundation
12.2021
- Responsibly solicited donations from the general public to get blankets for the impoverished
- Volunteered with groups and organizations to help make measurable differences for program recipients
- Encouraged donations by supporting community fundraising events & campaigns
- Adhered to organization procedures and instructions to maintain safety for program participants & other workers
- Developed fundraising strategies in coordination with team members
- Treasurer Bangladesh society of western Sydney university
- Responsible for creating and managing the club's budget
- Keeping accurate records of all the club's financial transactions
- This includes tracking income, expenses, and any donations or grants the club may receive
- Providing regular financial reports to the club's executive committee and members, detailing the club's financial performance, budget status, and any issues or concerns.
Team Member
KFC
10.2022 - Current
- Greeted and assisted customers in a friendly and efficient manner, ensuring a positive dining experience.
- Handled customer inquiries, complaints, and special requests with professionalism and courtesy.
- Maintained a strong focus on customer satisfaction, contributing to high ratings in customer feedback surveys.
- Prepared and cooked food items according to KFC's quality and safety standards.
- Operated cooking equipment, ensuring proper temperature and cooking times for various menu items.
- Collaborated with team members to maintain a clean and organized workspace, contributing to a safe and efficient working environment.
- Assisted colleagues during busy periods, demonstrating flexibility and teamwork.
- Trained new team members on company procedures and best practices.
- Contributed to team success by completing jobs quickly and accurately.
Customer service representative
McDonald
11.2022 - 01.2023
- Taking orders from customers
- Helping them with the menu selection
- Used active listening technique to identify what the customers need and also hearing and fixing all their complaints
- Implemented variations in customers order which helped the store a lot to meet their selling requirements and also satisfying the customers
Team Member
Cafe Milano
01.2021 - 09.2021
- Ensuring the cafe is fully stocked and can always meet the menu, notifying the manager of any shortage
- Check that all cafe facilities, equipment or furnishings are in good order and to report any damage
- Assist with preparing food for bookings, ensuring these are ready on time
Team Member
Agora
11.2020 - 01.2021
- Shared best practices for sales & customer service with other team members to help improve the store efficiency
- Stocked & replenished merchandise according to store merchandising layouts
- Operated a cash register for cash, check and credit card transactions with accuracy
- Contributed to the overall performance of the company by driving customer service at every point of opportunity whilst at the same time making sure every customer receives exceptional level of services.
Education
Bachelor of Accounting -
Western Sydney University
Sydney, NSWSkills
- Computer skills:
- Highly proficient in all MS Office Software - Excel, Word, PowerPoint
- Communication & Interpersonal Skills:
- Developed through living in different countries, experienced different cultures and interacted with different individuals
- Leadership Organization/Management Skills: Throughout my academic life I have taken part in roles which required to show extensive management skills
- Analytical Skills: Demonstrated by undertaking several assignments and group project which involves presentation, lateral thinking to solve critical problems
Timeline
Customer service representative
McDonald
11.2022 - 01.2023
Team Member
KFC
10.2022 - Current
Volunteer Team Member
Youth Worldwide Foundation
12.2021
Team Member
Cafe Milano
01.2021 - 09.2021
Team Member
Agora
11.2020 - 01.2021
Bachelor of Accounting -
Western Sydney University
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