Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Arjun Ale Magar

Wollert,Victoria (VIC)

Summary

Dedicated supervisor possessing skills in addressing and resolving conflicts to maintain team harmony and performance. Experienced and dependable employee with exceptional customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Passionate about continuous learning and professional development.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

The Journal Cafe
Melbourne, Victoria (VIC)
08.2024 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Restaurant Supervisor

The Kingston Hotel
Melbourne, Victoria (VIC)
06.2022 - 08.2024
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Resolved customer complaints regarding food quality or service issues promptly and courteously.
  • Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.

Barista, Front of House

il solito posto
Melbourne, Victoria (VIC)
10.2019 - 06.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Barista, Front of House

Chumanchu
Melbourne, Victoria (VIC)
10.2013 - 10.2019
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Managed cash register and processed transactions with accuracy and integrity.

Education

Dipolma of Business -

Latrobe University
Melbourne, VIC
04-2016

Skills

  • Inventory management
  • Staff training
  • Customer service
  • Conflict resolution
  • Performance coaching
  • Team leadership
  • Clear communication

Certification

  • Responsible Service of Alcohol (RSA)

Languages

English
Full Professional
Nepali
Native/ Bilingual

Affiliations

  • Outdoor recreation
  • Team sports
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Cooking

References

References available upon request.

Timeline

Manager

The Journal Cafe
08.2024 - Current

Restaurant Supervisor

The Kingston Hotel
06.2022 - 08.2024

Barista, Front of House

il solito posto
10.2019 - 06.2022

Barista, Front of House

Chumanchu
10.2013 - 10.2019

Dipolma of Business -

Latrobe University
Arjun Ale Magar