Arjun Chopra
North Kellyville, Sydney,NSW
Summary
Proven leader in team management and customer engagement, I excelled at Kohli’s Waterfront Indian Restaurant by implementing strategies that enhanced service quality and efficiency. Skilled in POS systems and adept at conflict resolution, I boosted staff performance and customer satisfaction, fostering a positive and productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Kohli’s Waterfront Indian Restaurant
Batemans Bay, NSW
05.2022 - 05.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Education
Bachelors Of Intl. Tourism And Hotel Management - Hotel Management
Griffith University
Gold Coast, QLD06.2021
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Point of Sale (POS) system operation
- Adaptable
- Conflict resolution techniques
- Training and Onboarding
- Critical Thinking
Certification
Responsible service of alcohol
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Restaurant Manager
Kohli’s Waterfront Indian Restaurant
05.2022 - 05.2024
Bachelors Of Intl. Tourism And Hotel Management - Hotel Management
Griffith University