Arjun Sharma
Sydney,NSW
Summary
Dedicated and creative professional with a strong background in media practice, project coordination, and customer service. Proven ability to manage multiple tasks and deliver high-quality results under pressure. Seeking to leverage my skills and experience in a customer-facing role at Transport for NSW. Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly.
Overview
3
3
years of professional experience
Work History
Digital Documentation Intern
Powerhouse Museum
10.2024 - Current
- Logged and catalogued digital footage related to the decant process, ensuring comprehensive and accurate records
- Organised and maintained a digital archive, working with the Documentation Manager to fix any gaps or inconsistencies, improving access and data accuracy
- Supported the team in maintaining compliance with documentation standards and policies
- Managed digital entities effectively to ensure smooth documentation processes
Customer Experience
Scape
11.2023 - Current
- Demonstrated conflict resolution abilities in diverse situations, contributing to a positive and collaborative environment
- Developed strong communication skills, both written and verbal, conveying information and addressing concerns for residents, colleagues, and stakeholders
- Trained new team members in a fast-paced environment, teaching them skills required to adapt quickly and perform efficiently under pressure
- Collaborated with team members to improve service delivery and enhance customer satisfaction
Freelancer Sports Statistician
Genius Sports
04.2023 - 09.2023
- Exceeded training expectations, passing on first attempt, in record time
- Analysed and created solutions for high-stakes scenarios, resulting in 40+ error-free and timely updated matches
- Managed to excel in fast-paced environments, exhibit self-motivation and enhance operational efficiency by delivering accurate data
Insurance Sales Agent (Part-Time)
New India Assurance
, India
11.2021 - 01.2023
- Company Overview: India
- Handled customer inquiries and suggestions with courtesy and professionalism, ensuring customer satisfaction by promptly resolving issues on first contact
- Built client relationships through active listening, issue resolution, and becoming the fastest-growing local agent, exceeding targets by 10%
- Delivered high-quality service to clients by understanding their needs and providing tailored solutions
- India
Intern (Theatre Set-Designing)
Nav Durga Kala Manch
, India
01.2022 - 09.2022
- Company Overview: India
- Collaborated with senior management on new initiatives, building confidence through involvement in 3 productions
- Analysed high-profile design materials and integrated a compelling vision, influencing senior designers to adopt sustainable practices, resulting in a 10% reduction in environmental footprint
- India
Education
Master of Arts - Media Practice and Industry
University of Technology Sydney (UTS)
11.2024
Master of Science - Cinema
Asian School of Media Studies
08.2021
Bachelor's Degree - Electrical Engineering
Model Institute of Engineering and Technology
07.2018
Skills
- Active listening
- Conflict resolution
- Communication (written and verbal)
- Adobe Premiere Pro
- Photoshop
- Microsoft Word
- Planning
- Coordination
- Budgeting
- Scheduling
- Flexible and adaptable
- Ability to work autonomously
- Ability to work as part of a team
- Proven ability to collaborate effectively
- Experience in delivering high-quality service
- Skilled in managing and organsing digital entities
Websites
Accomplishments
- Finished several short films and documentaries.
- Awarded the Postgraduate Academic Excellence International Scholarship (UTS).
- Recently worked in a team of 5 in the development of a video campaign for a travel magazine.
- Achieved top grades in class presentations.
References
Available on request
Showreel
- Https://drive.google.com/file/d/1tytTCaFmAPr1lR8pQpLYeS4Dm8UWp_FZ/view?usp=share_link
- Https://drive.google.com/drive/folders/1mQRpCpoe2pg4X4LOgRxNRYY6VbTZT1AS?usp=share_link
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Professional
Timeline
Digital Documentation Intern
Powerhouse Museum
10.2024 - Current
Customer Experience
Scape
11.2023 - Current
Freelancer Sports Statistician
Genius Sports
04.2023 - 09.2023
Intern (Theatre Set-Designing)
Nav Durga Kala Manch
01.2022 - 09.2022
Insurance Sales Agent (Part-Time)
New India Assurance
11.2021 - 01.2023
Master of Arts - Media Practice and Industry
University of Technology Sydney (UTS)
Master of Science - Cinema
Asian School of Media Studies
Bachelor's Degree - Electrical Engineering
Model Institute of Engineering and Technology
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