Ark Dev Sharma
Glen Waverley,VIC
Summary
Dynamic and results-oriented Data Analyst with a strong background in statistical analysis and data visualization. Proficient in extracting, cleaning, and transforming complex datasets to uncover actionable insights and drive strategic decision-making. Skilled in SQL and Excel, with experience using tools like Tableau and Power BI for data visualization. Adept at collaborating cross-functionally to translate business requirements into data-driven solutions. Passionate about leveraging data to optimize processes, enhance performance, and deliver measurable business value. Ready to contribute expertise and drive innovation in a dynamic data-driven environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Data Analyst Intern
BillCut.com
Remote
12.2023 - 02.2024
- Analyzed customer feedback surveys to understand user experience with products and services.
- Designed automated reports and dashboards that track KPIs for multiple departments within the organization.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Shifted and automated existing reports and databases from Excel to Tableau.
Front Office Receptionist
Quest Apartment Hotels
Docklands, VIC
03.2023 - 06.2023
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
- Assisted with room reservations, changes and cancellations.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Strategy Insights and Analytics Intern
Nestor Pharma
New Delhi, India
12.2022 - 02.2023
- Created dashboards in Tableau to visualize financial metrics and KPIs across sales, marketing and finance.
- Developed comprehensive PowerPoint presentations to communicate findings from data analysis and research.
- Conducted market research to identify key industry trends and competitive landscape.
- Utilized SQL queries to extract relevant information from databases for reporting purposes.
Education
Bachelor of Business Information Systems - Data Analytics
Swinburne University of Technology
Melbourne12.2024
Semester Exchange, Bachelor of Business Information Systems -
Loyola Marymount University
Skills
- Microsoft Power BI
- Microsoft PowerPoint
- SQL
- Microsoft Excel
- Microsoft Access
- Stakeholder Management
- Tableau
- Communication
- Teamwork
- Time Management
Certification
- BUS206: Management Information Systems - Saylor Academy, 40796518
- Intermediate SQL - DataCamp
- SQL Fundamentals - DataCamp
- Data Analysis with Tableau - DataCamp
- Microsoft Office Specialist - Excel Associate
Accomplishments
- Swinburne International Undergraduate Scholar
- Ex Top 500 All India Juniors Tennis Player
- Under 16 High School Cricket Team Captain
- President, High School Youth Parliament
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Data Analyst Intern
BillCut.com
12.2023 - 02.2024
Front Office Receptionist
Quest Apartment Hotels
03.2023 - 06.2023
Strategy Insights and Analytics Intern
Nestor Pharma
12.2022 - 02.2023
Bachelor of Business Information Systems - Data Analytics
Swinburne University of Technology
Semester Exchange, Bachelor of Business Information Systems -
Loyola Marymount University
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