Arlea Melbin
Gwelup,WA
Summary
I am a motivated and energetic individual who is more than willing to put in the hard work when required. I thrive in customer service and continuously focus on prioritising others needs and wants. I have the ability to adapt and deal with stressful situations with ease and am constantly thinking on my feet in order to resolve any arising issues. I am well organised, pay strict attention to detail, am very eager to learn new skills. I have been in the workforce from a very young age, and therefore have extremely strong work ethics. I understand that good communication and customer service plays a major role in any small or large businesses, and understand that great service aligns with increased sales. I am highly passionate about collaborating within a team environment and thrive on maintaining a high standard of professionalism within any given workplace.
Overview
9
9
years of professional experience
Work History
Floor staff
Pizzaca Pizzeria & Bar
05.2022 - Current
- Floor experience, waiting on tables, taking orders and possessing the ability and relevant knowledge to answer questions regarding the food and drink menu
- Customer service, dealing with customer concerns
- Having the ability to host the restaurant and multi-task during high pressure situations at ease
- Ensuring that each and every customer has a positive experience whilst dining and ensuring that food and drink operations run smoothly
- Bar Experience, since obtaining RSA in 2022, I have obtained the ability to prepare and service drinks effectively during high pressure situations
- The skill to responsibly serve alcohol not only requires the preparation of drinks, but to ensure each and every customer is cared for and served in alignment with legal guidelines
- Recent attainment of approved managers
- This has allowed me to gather an in depth understand of how to effectively run a venue
- One must assure that staff are maintaining their assigned sections, customers are satisfied, and food and drinks are served with care
Barista
Pizzaca caffe
01.2021 - Current
- Barista experience, preparation of coffees
- Customer service, taking orders through pos system
- Food handling, serving of food
- Money handling, counting tills
- Time management, ensuring the venue is kept in an orderly matter
- Social media management
- I have assisted in running the social media page for @pizzaca on Instagram since 2021
- I understand the importance of creating engaging content through stories, posts and reals and further am knowledgeable of the effects of great content
- I am creative and consistently keep up with the latest trends
Sales and Marketing
Rumble Boxing
04.2024 - 11.2024
- Collaborated with sales and marketing teams to develop effective promotional materials for special events and seasonal offers.
- Coordinated with sales and marketing teams to align harvest schedules with market demands, optimizing profit margins.
- Increased division revenue by implementing strategic sales and marketing initiatives.
- Supported sales and marketing efforts by providing detailed product information and insights into key customer segments.
Canteen assistant
Scarborough Junior Football Club
04.2016 - 10.2021
- Setting up facilities within canteen (including sanitising of equipment and preparation of food)
- Completion of IM ALERT food safety training
- Handling money (cash register and eftpos machine)
- Use of coffee machine (barista experience)
Packaging and organising parcels
Enex shopping mall
10.2020 - 12.2020
- Problem solving to suit items to packages
- Time management in efficiency packaging items in the shortest amount of time possible
- Resilience
Education
Completion of year twelve -
John XXIII College
Mt ClaremontCertificate II -
business
Bachelor of Education - primary school teaching
Edith Cowan university
11.2024
Skills
- Excellent with people
- Bubbly personality
- Fun personality
- Down to earth personality
- Fast decision making
- Great problem solving skills
- Efficient time management skills
- Confidence in interacting with others
- Extremely loyal
- Willing to put others first
Accomplishments
- Working with children's check
- Current police clearance
- RSA
- Approved Managers Card through AHA
- Current Australian drivers license
Personal Information
Date of Birth: 12/14/02
Availability
With my current employment at Pizzaca Pizzeria & Bar, I am ideally striving towards employment during the daytime Monday-Sunday 5am-3pm. These hours are negotiable, and I am extremely flexible within a part-time role.
Skillsandcharacteristics
- Excellent with people
- Bubbly, fun and down to earth personality
- Fast decision making
- Great problem solving skills
- Efficient time management skills
- Confidence within interacting with other people
- Extremely loyal, always willing to put others first
Timeline
Sales and Marketing
Rumble Boxing
04.2024 - 11.2024
Floor staff
Pizzaca Pizzeria & Bar
05.2022 - Current
Barista
Pizzaca caffe
01.2021 - Current
Packaging and organising parcels
Enex shopping mall
10.2020 - 12.2020
Canteen assistant
Scarborough Junior Football Club
04.2016 - 10.2021
Completion of year twelve -
John XXIII College
Certificate II -
business
Bachelor of Education - primary school teaching
Edith Cowan university
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