Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Arlea Melbin

Arlea Melbin

Gwelup,Australia

Summary

I am a motivated and energetic individual with a highly strong work ethic, always willing to put in the hard work necessary to achieve success. I thrive in customer service, prioritising the needs and wants of others to ensure satisfaction. I am passionate about creativity, particularly through photography, videography, and creating engaging social media content. I possess the ability to adapt and handle stressful situations with ease, consistently thinking on feet to resolve any arising issues. I have a keen eye for detail and excellent organisational skills, eager to learn new skills and constantly improve. I understand the importance of good communication and customer service in both small and large businesses, recognising that exceptional service leads to increased sales. I work seamlessly with others and am dedicated to maintaining a high standard of professionalism within my working role. I thrive in both individual and collaborative environments and enjoy effectively contributing to the success of a running business.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales, Marketing and Social Media Manager

Rumble Boxing
02.2024 - Current
  • Directed content creation for Rumble boxing's Instagram, TikTok and Facebook platforms.
  • Crafted engaging advertising content using digital stack, including Canva and CapCut, to capture new leads.
  • Analyzed engagement through rumble analytics to determine optimal promotion times across platforms.
  • Researched gym trends through analysis of engaging, motivational, and promotional content.
  • Collaborated with sales and marketing teams to develop effective promotional materials for special events and seasonal offers.
  • Coordinated with sales and marketing teams to align harvest schedules with market demands, optimizing profit margins.
  • Increased division revenue by implementing strategic sales and marketing initiatives.
  • Supported sales and marketing efforts by providing detailed product information and insights into key customer segments.

Restaurant Manager and Social Media Manager

Bar Amelie
12.2024 - Current

Directed social media strategies for bar operations at Amelie using Instagram and TikTok.

Crafted engaging video and photo content for increased brand awareness.

Led and supervised venue staff to ensure smooth operations.

Executed diverse tasks with skill and versatility across beverage service and customer interactions.

Restaurant Manager and Social Media Manager

Pizzaca Pizzeria & Bar
01.2021 - 11.2024
  • Floor management and overseeing staff during peak periods.
  • Full-time management of Pizzaca's social media over Instagram, Facebook, and TikTok. Overseeing and updating the website for Pizzaca's newest branch, 'Pizzaca Pizzeria and Bar.'
  • Staying on par with hospitality trends and providing a persona for the staff behind Pizzaca.
  • Customer service involves dealing with customer concerns with ease and providing the best experience for those dining at the venue.
  • Having the ability to host the restaurant and multitask during high-pressure situations with ease.
  • Ensuring that each and every customer has a positive experience while dining, and ensuring that food and drink operations run smoothly.
  • prepare and serve drinks effectively during high-pressure situations.
  • Responsibly serving alcohol, ensuring that each and every customer is cared for and served in alignment with the law.
  • in-depth understanding of how to effectively run a venue.
  • Assuring that staff are maintaining their assigned sections, customers are satisfied, and food and drinks are served with care.

Cafe Manager

Pizzaca caffe
01.2021 - 11.2024
  • Barista experience, preparation of coffees.
  • Customer service, taking orders through the POS system.
  • Food handling, and serving of food.
  • Money handling, counting tills.
  • Time management, ensuring the venue is kept in an orderly manner.
  • Social media management.
  • I understand the importance of creating engaging content through stories, posts, and reels, and I am further knowledgeable about the effects of great content.
  • I am creative, and I consistently keep up with the latest trends.

Canteen assistant

Scarborough Junior Football Club
04.2016 - 10.2021
  • Setting up facilities within canteen (including sanitising of equipment and preparation of food)
  • Completion of IM ALERT food safety training
  • Handling money (cash register and eftpos machine)
  • Use of coffee machine (barista experience)

Education

Completion of year twelve -

John XXIII College
Mt Claremont

Certificate II -

business

Bachelor of Education - primary school teaching

Edith Cowan university

Skills

  • Excellent with people
  • Bubbly, positive and motivated individual
  • Down to earth personality
  • Fast decision making
  • Great problem solving skills
  • Efficient time management skills
  • Confidence in interacting with others
  • Extremely loyal
  • Willing to put others first

Certification

- AHA approved managers

- current working with children’s check

- Australian drivers licence

- Australian passport

- RSA certificate

- certificate II in business

- National police check

Timeline

Restaurant Manager and Social Media Manager

Bar Amelie
12.2024 - Current

Sales, Marketing and Social Media Manager

Rumble Boxing
02.2024 - Current

Restaurant Manager and Social Media Manager

Pizzaca Pizzeria & Bar
01.2021 - 11.2024

Cafe Manager

Pizzaca caffe
01.2021 - 11.2024

Canteen assistant

Scarborough Junior Football Club
04.2016 - 10.2021

Completion of year twelve -

John XXIII College

Certificate II -

business

Bachelor of Education - primary school teaching

Edith Cowan university
Arlea Melbin