ARLENE RAYALA
Werribee South,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in administration assistant/ office support position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
School Coordinator /School Administration Officer
Montessori Gading International School
Pantai Indah Kapuk, Jakarta
09.2014 - 07.2017
- HR Department Staff
- Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
- Managed paperwork for childcare operations, employee management and state requirements.
- Communicated with parents to encourage active parental participation in education.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Trained teachers on effective teaching techniques, classroom management strategies and behaviour modification.
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
- Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
- Verified student grades, attendance and schedules.
Assistant Manager/Office Support Staff Member
Montessori Gading International School
Pantai Indah Kapuk, Jakarta
08.2011 - 08.2014
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Strengthened promotional strategies to drive customer engagement and boost sales
Assistant Marketing Officer
Montessori Gading International School
Pantai Indah Kapuk , Jakarta
09.2008 - 09.2011
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Delivered market intelligence, key competitive metrics and product offerings to drive areas of opportunity.
- Distributed advertising and marketing collateral to store locations.
- Prepared marketing reports weekly, by collecting and summarizing sales data.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Met deadlines, exceeding expectations and effectively rolling out campaign.
- Achieved profitability goals by developing and implementing commercial activities.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Education
Admin Assistant/ Office Support - Administrative Assistance And Secretarial Science
The Career Academy
Australia07.2023
Master of Arts - Livelihood Technology
Livelihood Education
Laguna State Polytechnic UniversityBachelor of Arts - Elementary Education
Philippine Normal University
Philippines03.1989
Skills
- Data Entry
- Verifying Data Accuracy
- Document Retrieval
- Managing Status Reports
- Office Management
- Memo Preparation
- Schedule Management
- Project Management
- Training and Development
- Archives Administration
- Sorting and Labeling
- Business Correspondence
- Data Organization
- Word Processing
- Administrative Operations
- Spreadsheet Tracking
- Inventory Management
- Microsoft Office
- Travel Coordination
- Data Research and Analysis
- Office Cleanliness
- File Organization
- Inventory Supplies
- Telephone Reception
- Confidential Document Control
- Multi-Line Phone Systems
- Administrative Support
- Issue Response and Resolution
- Multitasking and Time Management
- Computers and Technology
- Remote Conferencing
- Order Placement
- Employee Communications
- Backup Administration
- Set Appointments
- Organize Files
Languages
English
Full Professional
Filipino
Native or Bilingual
Bahasa Indonesia
Professional Working
Additional Information
Police Check - Philippines
Police Check - Indonesia
Police Check - Australia
Food Handling Certificate - Australia
Timeline
School Coordinator /School Administration Officer
Montessori Gading International School
09.2014 - 07.2017
Assistant Manager/Office Support Staff Member
Montessori Gading International School
08.2011 - 08.2014
Assistant Marketing Officer
Montessori Gading International School
09.2008 - 09.2011
Admin Assistant/ Office Support - Administrative Assistance And Secretarial Science
The Career Academy
Master of Arts - Livelihood Technology
Livelihood Education
Bachelor of Arts - Elementary Education
Philippine Normal University
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