Summary
Overview
Work History
Education
Skills
Training Attended
Timeline
Generic

Arlene Sardena

Cranbourne,VIC

Summary

Dynamic professional with a proven track record at Bentons Lodge Mornington, excelling in customer support and problem-solving. Adept at training new team members and enhancing promotional merchandising, I consistently maintained high standards of service and attention to detail, ensuring a welcoming environment and effective resolution of customer issues.

Overview

4
4
years of professional experience

Work History

Domestic Services

Autumn Aged Care
Mornington, Victoria
04.2022 - 04.2023
  • Attended training sessions related to domestic services when necessary.
  • Conducted comprehensive assessments of clients and their families to determine eligibility for services.
  • Responded promptly to requests for materials or services from other departments within the organization.

Sales Assistant

Bentons Lodge Mornington
Mornington, Victoria
05.2020 - 05.2022
  • Assisted customers with product inquiries and recommendations.
  • Maintained accurate inventory records and restocked merchandise as needed.
  • Collaborated with team members to create a welcoming shopping environment.
  • Handled customer complaints and resolved issues promptly and professionally.
  • Organized promotional displays to highlight seasonal products effectively.

Catering Assistant

Peninsula Home
Mornington, Victoria
03.2019 - 04.2020
  • Prepared and presented food items in accordance with health and safety standards.
  • Coordinated with kitchen staff to ensure timely meal preparation and delivery.
  • Trained new team members on catering procedures and food safety practices.
  • Maintained a safe working environment by adhering to safety protocols at all times.

Education

Some College (No Degree) - Nursing Aid

De Ocampo Memorial College
Manila, Philippines
03-2023

High School Diploma -

Moscoso Rios National School
Antique, Philippines
03-1992

Skills

  • Customer support
  • Problem solving
  • Promotional merchandising
  • Attention to detail
  • Time management
  • Training and onboarding

Training Attended

  • Food safety supervision (May 2018)
  • Coffico Barista, June 2018
  • CPR & Basic First Aid (June 2023)

Timeline

Domestic Services

Autumn Aged Care
04.2022 - 04.2023

Sales Assistant

Bentons Lodge Mornington
05.2020 - 05.2022

Catering Assistant

Peninsula Home
03.2019 - 04.2020

Some College (No Degree) - Nursing Aid

De Ocampo Memorial College

High School Diploma -

Moscoso Rios National School

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Arlene Sardena