Arlette Goodwin
Gold Coast,QLD
Summary
National pre-contracts coordinator at John Holland Pty Ltd with expertise in managing complex tender processes and document control for multimillion-dollar projects. Demonstrated success in enhancing system management and building strong stakeholder relationships. Utilizes exceptional organizational skills and proactive decision-making to drive project success and efficiency.
Overview
16
16
years of professional experience
Work History
Analyst
John Holland
brisbane, queensland
02.2020 - 10.2026
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Supported implementation of new analytic tools, improving data accuracy.
- Identified and prioritized process improvement opportunities across the organization.
- Implemented strategies for automating organizational processes.
- Collaborated with cross-functional teams to streamline reporting processes and tools.
- Implemented strategies to take advantage of new opportunities.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
National Pre-Contracts Coordinator
John Holland Pty Ltd
, Australia
01.2016 - 01.2020
- Managed and coordinated tender and delivery system setup across Queensland, Northern Territory, and New Zealand for projects valued between $10 million and $1 billion.
- Oversaw document control management for major projects including Cross River Rail and Brisbane Metro tenders.
- Led system management on project establishment and tender management processes.
- Streamlined project workflows by coordinating EOI and tender matrix and allocating tasks.
- Controlled paper and electronic files of tender documentation from design to construction phases.
- Maintained John Holland's document management system for timely access to project documentation.
- Provided ongoing training and support on Aconex and Ansarada protocols to enhance system accuracy.
- Cultivated professional relationships with stakeholders and subcontractors to ensure effective communication.
Director
Tactile People Solutions
, Australia
01.2015 - 01.2016
- Facilitated setup and development of corporate branding, communications, and advertising to enhance market presence.
- Managed company budget and accounts to ensure financial stability and resource allocation.
- Managed company website and social media.
- Developed target client relationships and identified industry resource gaps to drive business development.
- Represented candidates to clients, managing recruitment and the overall placement process.
- Developed job opportunities advertisements.
- Tactile People Solutions is a Queensland based boutique recruitment company specialising in resource gap needs analysis, personnel identification and permanent placement in the Construction Industry.
Office Manager / Administrator
Badge Constructions
Brisbane, Australia
01.2015 - 12.2015
- Provided overall office management for the Queensland head office.
- Managed comprehensive administrative activities, overseeing company databases, registers, in-house and external training, credit card reconciliation, and coordination of staff travel and accommodation.
- Coordinated reception team operations, overseeing telephone, mail, stationery, and consumable orders, while ensuring cleanliness and organization of kitchen and shared office spaces.
- Primary point of contact for all customer service enquiries.
- Managed security, issuing security cards for staff and tenancies, monitoring public holidays and provision of contact lists to Digital Residency.
- Managed rental properties, ensuring timely updates to the Rental Property register while overseeing associated utilities, cleaning services, and lease agreements.
- Collaborated with Submissions Coordinator to collate tender documentation and arrange courier services.
- Assisted projects with Document Control and Subcontract collation and distribution.
- Documented meeting minutes for Brief A, practical completion, and additional meetings.
- Badge Constructions is one of Australia's largest privately owned builders, delivering commercial and industrial projects across Australia in a range of sectors including aged care, education, food and beverage, health and retail.
Senior Project Administrator & Lead Document Controller
HALIKOS Developments
, Australia
01.2014 - 12.2014
- HALIKOS Developments is a Northern Territory property development company that provides end to end property development services from feasibility and acquisition, design development, construction, sales and marketing, through to post construction/delivery customer care.
- Managed project documentation, from the design phase, to development and permit applications, through to construction documentation.
- Coordinated 'Team binder' (document management system), managed quality and distribution of consultants' drawings, and facilitated collation and distribution of tender packages and subcontractor RFIs and expressions of interest to streamline project workflows.
- Provided administrative support and led document control management to ensure organized project documentation.
- Involvement in design meetings, inclusive of product selections, managing and closing out actions.
- Working closely with the Business unit Development Manager on a daily basis.
- Built strong, professional relationships with Consultants, Subcontractors and the broader Halikos Group.
- Maintained proactive understanding of company systems, procedures, and branding to uphold quality and efficiency standards.
Acting Office Manager and Accounts Administrator
John Holland Pty Ltd
Darwin, Australia
01.2013 - 12.2014
- Oversaw day-to-day operations of Northern Head Office, managing accounts, tender processes, document control, and office functions.
- Handled account enquiries, maintained filing and office budget, managed cash flow forecasting, and processed end-of-month payments for all supplier and subcontractor invoicing.
- Supervised and coordinated reception and administration teams, ensuring effective support for office operations.
- Trained new Receptionist, Project Administrator and Site Secretary in organisational processes, procedures and systems.
- Worked closely with the Northern Territory Manager and Regional General Manager to provide professional support across all business needs.
- Relocated interstate employees, including travel arrangement, removals, car, meals and all coordination of relocation tasks.
- John Holland Pty Ltd is a major Australian construction, engineering and property development company.
Senior Project Administrator
John Holland Pty Ltd
Darwin, Australia
01.2012 - 12.2013
- Led document control on the greenfield $20M Mackillop Catholic College project.
- Managed paper-based and electronic project documentation throughout design and construction phases, ensuring accuracy and compliance with project requirements.
- Managed and maintained John Holland's Document Management System.
- Distributed consultant documentation and revisions to subcontractors promptly, facilitating seamless project execution.
- Facilitated stakeholder and subcontractor communication, fostering strong client relationships and enhancing stakeholder engagement.
- Managed the design cycle and change management activities effectively.
- John Holland Pty Ltd is a major Australian construction, engineering and property development company.
Tender Administrator
John Holland Pty Ltd
Darwin, Australia
01.2011 - 12.2012
- Coordinated all tender submissions and pre-contracts as office-based administrator in Darwin office.
- Collaborated with Pre-Contracts Manager to ensure comprehensive delivery of all aspects of pre-contracts and tender administration.
- Administered document management and control systems for diverse document types, ensuring organized and accessible records.
- Managed and controlled paper and electronic files of project documentation.
- Distributed Consultant documentation and Addenda in a timely, efficient manner to Subcontractors.
- Maintained the Document Matrix and managed and record all Subcontract quotations.
- Maintained meeting minutes and distribution / action management and close out.
- John Holland Pty Ltd is a major Australian construction, engineering and property development company.
Education
Cost Control and SharePoint Training -
01-2020
Aconex Champion Training -
01-2015
Certificate II - Business Administration
NSW Vocational Education & Training
01-2001
Cultural Awareness Certificate -
TAFE North Sydney
NSW01-2000
Operations Certificate 2 -
Dept. of Education & Training
Sydney01-2000
Higher School Certificate -
John Paul College
Coffs Harbour, NSW01-1999
Cert IV Hospitality Essentials -
TAFE Coffs Harbour
Coffs Harbour, NSW01-1997
Skills
- Aconex
- TeamBinder
- SharePoint
- Construction document systems
- QA systems
- Tender management
- Aconex configuration
- Analytics implementation
- Project coordination
- Contract drafting
- Legal compliance
- Procurement support
- Process improvement
- Change leadership
- Highly organised
- Excellent attention to detail
- Ability to work under pressure
- Proactive decision-making
- Resourcefulness
- Strong communicator
- Effective communication
- Working collaboratively
- Cross-functional collaboration
- Team leadership
- Relationship management
- Relationship building
- Staff training
- Training
- Time management
- Problem solving
- Documentation and control
- Interpersonal communication
- Documentation and control
References
Available on request
Timeline
Analyst
John Holland
02.2020 - 10.2026
National Pre-Contracts Coordinator
John Holland Pty Ltd
01.2016 - 01.2020
Director
Tactile People Solutions
01.2015 - 01.2016
Office Manager / Administrator
Badge Constructions
01.2015 - 12.2015
Senior Project Administrator & Lead Document Controller
HALIKOS Developments
01.2014 - 12.2014
Acting Office Manager and Accounts Administrator
John Holland Pty Ltd
01.2013 - 12.2014
Senior Project Administrator
John Holland Pty Ltd
01.2012 - 12.2013
Tender Administrator
John Holland Pty Ltd
01.2011 - 12.2012
Cost Control and SharePoint Training -
Aconex Champion Training -
Certificate II - Business Administration
NSW Vocational Education & Training
Cultural Awareness Certificate -
TAFE North Sydney
Operations Certificate 2 -
Dept. of Education & Training
Higher School Certificate -
John Paul College
Cert IV Hospitality Essentials -
TAFE Coffs Harbour