Arli Major
Perth,WA
Summary
A professional with a track record of delivering exceptional customer service and efficient problem-solving, Skilled in time and calender management, active listening, adept at maintaining high standards of cleanliness and accuracy. Proven ability to handle cash transactions and manage high call volumes, demonstrating a strong work ethic and integrity.
Overview
2
2
years of professional experience
Work History
Appointment Scheduler
Entertainment Konnections - Broome Phone Repairs
04.2023 - 09.2023
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
Fast Food Worker
Macdonalds
01.2022 - 04.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Fast Food Cashier
Chef Jorge Takeaway
05.2021 - 01.2022
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
Education
High School Diploma -
Ballajura Community Colledge
09.2024
Skills
- Calendar Management
- Customer Service
- Problem-solving abilities
- Active Listening
- Customer Relations
- Critical Thinking
- Work Ethic and Integrity
- Cleaning and sanitizing
- Money Handling
Accomplishments
received award for arriving to work at expecte time
references
Kurt hagan- 0466156838 (Owner/Operator)
Timeline
Appointment Scheduler
Entertainment Konnections - Broome Phone Repairs
04.2023 - 09.2023
Fast Food Worker
Macdonalds
01.2022 - 04.2023
Fast Food Cashier
Chef Jorge Takeaway
05.2021 - 01.2022
High School Diploma -
Ballajura Community Colledge
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