Armaandeep Singh Sandhu
Summary
Dynamic international student with a passion for delivering exceptional customer service. Multilingual proficiency in English, Punjabi and Hindi coupled with cultural adaptability gained from various experiences. Proven ability to problem-solve and enhance customer satisfaction through effective communication and empathy. Eager to contribute enthusiasm, a strong work ethic, and a commitment to excellence to the company's customer service team.
Overview
1
1
year of professional experience
Work History
Customer Service
Sandhu Grocery Store
05.2023 - 03.2024
- Strengthened client relationships through regular communication and exceptional customer service.
- Improved customer service levels with timely and accurate demand forecasts.
- Provided excellent customer service through friendly interactions and prompt communication.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
Education
Bachelors of Digital Construction Management - Engineering
Swinburne University of Technology
Melbourne, VICSkills
- Excellent customer service
- Communication skills- Clear and effective communication is crucial for understanding customer needs and conveying information clearly
- Team work- Collaborating effectively with colleagues and other departments to ensure seamless customer service delivery
- Attention to detail
- Time Management- Efficiently managing time to handle multiple inquiries and tasks while maintaining service standards
- Languages(Proficient in English, Punjabi and Hindi)
- Product Knowledge- Dealing with frustrated or upset customers requires a high level of patience and the ability to remain calm under pressure
- Adaptability-Being flexible and able to adjust to different customer inquiries
- Patience- Dealing with frustrated or upset customers requires a high level of patience and the ability to remain calm under pressure
Timeline
Customer Service
Sandhu Grocery Store
05.2023 - 03.2024
Bachelors of Digital Construction Management - Engineering
Swinburne University of Technology
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