Arman Bakhtiariasl
Melbourne,VIC
Summary
Dedicated and versatile Computer Science student with a solid foundation in cloud computing and computer networking. Currently pursuing a minor in Cloud Computing, I bring a unique blend of leadership experience and technical skills. My journey from kitchen hand to restaurant manager has honed my problem-solving abilities, teamwork, and organizational skills, making me adept at managing complex situations and delivering results under pressure. Eager to leverage my diverse background and technical expertise in a dynamic IT internship role to contribute to innovative projects and grow within the industry.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Georges Restaurant
01.2024 - Current
- Led a team of 25+ staff members, including hiring, training, and performance management.
- Developed and launched a new seasonal menu, resulting in a 10% increase in customer satisfaction scores.
- Organized and coordinated special events, private parties, and catering services, contributing to a 15% increase in revenue.
- Managed event logistics, from initial planning through execution and post-event evaluation.
- Expertise in budget management, financial analysis, and cost control, with a track record of increasing profitability.
- Conduct regular performance evaluations, provide constructive feedback, and implement incentive programs to motivate staff.
- Maintain accurate and up-to-date records of sales, inventory, payroll, and employee performance.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Bar Supervisor
Georges Restaurant
09.2023 - 12.2023
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Completed bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
Barista
McDonald's
09.2022 - 09.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Kitchen Hand
Mimis Cafe
03.2022 - 09.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Bachelor of Science - Computer Science
Deakin University
Melbourne, VIC12.2024
Skills
- Programming Languages: PYTHON,C#,CSQL,JS
- Cloud Computing: AWS,GOOGLE CLOUD PLATFORM,Docker and Kubernetes
- Team Collaboration
- Networking
- Attention to Detail
- Time Management
Timeline
Restaurant Manager
Georges Restaurant
01.2024 - Current
Bar Supervisor
Georges Restaurant
09.2023 - 12.2023
Barista
McDonald's
09.2022 - 09.2023
Kitchen Hand
Mimis Cafe
03.2022 - 09.2022
Bachelor of Science - Computer Science
Deakin University
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